MAGNOLIA HILL - MT PLEASANT B CBRF

This is a family-owned business. I had been dealing with the owner's daughter. I called the daughter on a Thursday afternoon around 3PM. As usual, she did not answer so I left a message requesting a call back. As power of attorney for the would-be resident, in my message I stated that I was ready to sign some pre-admission paperwork. The next Monday came and it was 9:30AM and the daughter still did not return my call. So I called her and this time she answered. The first thing she said was "Sorry I didn't call you Friday because we had a family picnic." That floored me! So it must have been an 8 or 9 hour picnic. But she couldn't break away from the "picnic" for a minute to return my call? So I told her I was ready to come over to sign that previously discussed paperwork. She stated she will let her director of the facility call me to set up an appointment. Ten minutes later, the daughter called me and said there were no openings in Mt. Pleasant due to an existing resident moving from assisted living to one in the memory care buildings next door. She then had the audacity to tell me there may be an opening in their Sheyboygan facility. So I would have to drive almost 2 hours one way to visit the resident that I represented. I passed on that.

My dad has been at Harvest Home for over 3 years now and they are exceptional. They care for and actual care about their residents like they truly are family. They also make me feel like I am a part of the family there. They have given me total piece of mind that he is safe and happy since we arrived at the point I could no longer care for him by myself. The building and grounds are immaculately maintained. The entire staff is wonderful. They are great about keeping me informed of everything I need to know, and responding to any questions or requests I have regarding my dad's care. An excellent option for someone looking for a quality assisted living community.

HH is unique and a blessing to the residents and their loved ones. We are both comforted by the attentive caregivers who engage with us.

I checked it out for a client and also the facilities in Howard Grove and found all outstanding. The physical space is ideal for memory care and the staffing is fantastic. One to four residents is something not seen. And the intentionality of who they hire is evident by how employees show up. I have visited many memory care facilities and I put Harvest Homes at the top

My mom has been at Harvest home for almost 2 years now. She doesn't believe there is a better place to be. She's actually quite spoiled and well cared for. It makes my life so much less stressful knowing she is happy. Thank you care givers for not only taking care of my mom but giving me piece if mind. If you have to place a family member in a care unit checkout Harvest home.