Manor Care Health Services Summer Trace

Assistance by Kim Hannon and Nikki in the main office have been exceptional and rate 5Stars. Amy has also provided significant assistance and rates real close to 5 stars. In addition i have nothing but praise for all the therapy staff, especially Bea and Ann. They also rate 5 stars. The nursing and aid staff needs significant overview, especially the night crew. I would give them no more than 2.5 stars.

We don't know where we would be without the support and care offered by the team to our grandparents. They made the abrupt move from North Carolina to Manor Care easy and welcoming. Our family appreciates the continued work from both branches within Manor Care (assisted living and the skilled nursing rehabilitation). We so appreciate that our grandparents can spend all day together while having their very different needs met, in a comfortable environment. Exposing our young kids to see their great grandparents at Manor Care so often has also been invaluable

We were looking for an independent retirement community for my mother-in-law that was close and yet provided the ability to socialize with new friends, provide a shuttle services for activities, church services, and errands. Manor Care has been a blessing. The staff has and continues to assist us every step of the way. Kim Hannon and Amy Brammer care about the residents like they are family. They go above and beyond to meet the resident's every need and keep the family informed if anything comes up. Thank you Kim and Amy for your love and kindness! Kendra Geis

I have lengthy experience seeing the care of my family members, including my cousin, with nursing homes, senior assisted living and rehabilitation facilities so I have a good benchmark for comparison. My cousin has been at Summer Trace for over a year and the overall experience of ManorCare of Summer Trace is exceptional and high quality. The facility is clean, neat and inviting. The food is nutritious, flavorful and appealing. The staff are the finest I have experienced. They are very knowledgeable of their field of work and soundly execute their job duties. They also, without exception, show compassion and empathy toward the residents as they personally care for them. The communication, concerning my family member and her care, is excellent and very timely. I highly recommend ManorCare at Summer Trace!

We found ourselves in the difficult position of needing to find an assisted living placement for my mother after having her live with us for two years. After touring many assisted living facilities we were most impressed by Kim Hannons presentation of Summer Trace in Carmel. Her guidance, availability and empathy were appreciated by not only my mom but also myself and my husband. My mom was understandably concerned with her need to live in assisted living. Kim helped her feel much more comfortable and focused on the positives of a life lived in her own apartment safely with assistance and her increased opportunities for socialization. Kim was an invaluable asset to us from our first tour through the move in transition and even now to my mom who has been happier than she has been in years as a resident at Summer Trace. Thank you Kim.