MERRILL GARDENS AT CAMPBELL

I’m a relative newcomer to Merrill Gardens but after a short time here I can say it is living up to my expectations in every way. The environment is homey and comfortable and the staff is outstanding and responds quickly to any issues. I would recommend this to any senior looking for a new home.

Sarum is the head of medical care at Merrill Gardens and takes wonderful care of the residents. She has been absolutely outstanding in looking after my mom's medical needs and makes sure her staff responds quickly and decisively to all the residents. The care and attention my mom is receiving at Merrill Gardens is above and beyond due to Sarum's kind heart and attention to detail. Thanks for all you do, Sarum.

I would like to express my sincere appreciation for Sarum Talivaa, Senior Resident Care Director at Merrill Gardens. Her professionalism, compassion, and dedication to the residents and their families truly stand out. Sarum consistently goes above and beyond to ensure that every resident receives the highest level of care and respect. Her leadership creates a positive environment where staff feel supported and residents feel valued. Merrill Gardens is fortunate to have someone as committed and caring as Sarum on their team.

My 93 year old mother has struggled living alone. While she is still fairly alert, her dexterity and ability to cook for herself, etc is becoming increasingly difficult. Never thought we would get to this point. She has always been fiercely independent. We started searching for a solution she would like. After having seen some very “interesting “ options we came across Merrill Gardens. My brothers neighbor recommended this location to us. His dad apparently had similar challenges as our mother and is doing so much better having moved into Merrill Gardens. For us, the difference was definitely the administration of the location. Everything good or bad starts with the people at the top and how much they care or don’t care. In the case of Merrill Gardens it’s clear from our experience that this place is well run. Immediately we noticed how Fresh and Clean everything is compared to the other products we have seen. We also noticed how engaged the staff was with the residents. Seems there is a light hearted atmosphere here we had not noticed at other locations/homes. Our tour was with Alex who was especially knowledgeable about our situation. She stated she was the administrator which made my mom a lot happier. She is a bit of a snob about who she listens to. Alex was absolutely a treat to my ears. My mother has been difficult during this whole process. Thankfully Alex was super knowledgeable and helpful. Which put my mother at ease. She even commented that she could definitely feel comfortable at Merrill Gardens. My brother remarked how different mom’s attitude was after this tour. Fingers crossed.

My mother has been at the Merrill Gardens in Campbell for a couple of years now. It is a really well-run and well-managed place!! Hands-down better than any I have ever seen. The facilities are beautiful and clean, and all the staff there are caring and professional. My mother has had some ups and downs with her health and strength, and Sarum and the med-techs are excellent and always responsive! Sarum is really nice, approachable, and caring -- she truly wants the best for my mom. Truly five stars!!