MIRABELLA

Hello, I’m reaching out with a serious concern and a question. Is there a specific email or contact where concerns can be sent regarding residents being recorded or photographed during private or vulnerable moments and then posted online? This is a sensitive matter involving elder privacy and dignity, and I’d prefer to report it through the appropriate internal channel.

Hello, I’m reaching out with a serious concern and a question. Is there a specific email or contact where concerns can be sent regarding residents being recorded or photographed during private or vulnerable moments and then posted online? This is a sensitive matter involving elder privacy and dignity, and I’d prefer to report it through the appropriate internal channel.

My parents live here and really like it. We have visited multiple times and stayed in the guest suites, which are very basic motel rooms that need new beds and better lighting. The pools are great and we like the weight room as well, these are great amenities. The breakfast is included with the guest suite fee and is excellent. Service is hit or miss at Mirabella, but mostly good. Consistency with portions and food quality in the dining room at dinner in Adagio is an issue. It feels like there is a lack of training or oversight in the kitchen. As an example, one night I was served 9 green beans. Another person at the table had over 20. One night I was served a much smaller than everyone else corner piece of burnt lasagna. This should not have left the kitchen. The breakfast and lunch cafe doesn't seem to have this issue and is excellent! Residents overall seem very friendly and welcoming, and many of the staff are super friendly and helpful, especially Maggie.

My parents live here and really like it. We have visited multiple times and stayed in the guest suites, which are very basic motel rooms that need new beds and better lighting. The pools are great and we like the weight room as well, these are great amenities. The breakfast is included with the guest suite fee and is excellent. Service is hit or miss at Mirabella, but mostly good. Consistency with portions and food quality in the dining room at dinner in Adagio is an issue. It feels like there is a lack of training or oversight in the kitchen. As an example, one night I was served 9 green beans. Another person at the table had over 20. One night I was served a much smaller than everyone else corner piece of burnt lasagna. This should not have left the kitchen. The breakfast and lunch cafe doesn't seem to have this issue and is excellent! Residents overall seem very friendly and welcoming, and many of the staff are super friendly and helpful, especially Maggie.

I went to visit my Mom who lives on the 4th floor. They take great care of her. Nice amenities and two restaurants. Great staff, easy on site parking and very attentive entry staff; Who monitor and verify that all visitors sign in and verify their destination within the building.