MORNINGSIDE PLACE

My mom spent the final 2 years of her long Alzheimer’s journey at Morningside Place. I felt good about the facility and the care she received. The facility has plenty of staff and staffing seemed stable with lots of the same faces over those 2 years. It’s is no small challenge caring for, keeping track of and entertaining 65 memory impaired individuals! Morningside handles that challenge well. Most memory care places I looked at are part of a combined assisted living and memory care with only 15 or so dedicated memory beds. This made a lot of those memory care facilities feel like quiet ghost towns. My mom was a social, active person. Morningside, being all memory care and having 65 residents, was always full of activity with lots of residents and staff walking around and spending time in the common areas. For my social mother, this was the right spot for her to be in and feel part of a community.

I have made every attempt contacting the coordination office to volunteer for myself and my daughter. I have sent in all of our background documents, emailed multiple times, I have called and left a message for Frank Trimboli to no avail. This is unfortunate. I received the following email from Mr. Trimboli, "I read your google review this morning and felt terrible.Jessica hasn't been with us since late October, and I had not been checking the email correspondence going through the activities director box." My response, "Mr. Trimboli, Attached you will find an email thread from my 11/22 response and then another follow up email dated 11/27. Both of which were sent to the email address for which you initiated below. I then called on 12/8 and spoke with a woman at the front desk for approximately 4 minutes and she took my name and phone number, as well as the dates above, to pass along to you. This issue isn't with Jessica leaving your office; the issue is accountability. Not only did you not respond to me until I wrote a review; you also diverted the blame to not checking an inbox that was unnecessary as you were already cc'd on them. This act alone is a foretelling of how your organization runs and I do not believe it is in my best interest, nor my daughter's, to be affiliated with a business who is run by an individual that places blame on someone who is not around to defend themselves and blatantly leaves out pertinent details such as the fact that you, too, were copied on the correspondence therefore would not need access to another's inbox in order to have access to my inquiries."

My mom has been a resident at Morningside Place for about 3 years. Overall, she is healthier now, has put on much needed weight, seems happy, and is getting PT and OT regularly. I believe the people there truly do care. There was one incident that was upsetting, but the management took care of it quickly, listened to my concerns, and things have greatly improved since. The activities planned are great, and the residents seem to enjoy them! We went in one day during exercise time and it looked fun! Thank you for the love and care you show our family members. ♥️

Morningside Place is an exceptional place of care for people who require extra assistance due to memory loss. My loved one entered this facility in 2020 and I could not be more impressed by their level of care. The employees show genuine interest in making sure he is treated with respect, dignity and consideration. While the facility has changed ownership, the amount of attentiveness has remained constant. There have been a number of bumps in the progression of his disease. Each time, Morningside Place exceeds my expectations in increasing his supervision and meeting his needs.

4.5 STARS - Residential care facilities are only as good as their professional staff. Kudos to Morningside! We moved in, in April 2024. It wasn't until Jan 2025 , when a mostly new executive team took over did we start to see how wonderful my husband's new home was. Staff in a memory care community is demanding, stressful and hard. Morningside has some exemplary employees that show how much they truly love the residents. This makes one of the most difficult decisions a family has to make, bearable.