Morningstar at Arrowhead

Johnny has worked so hard to please the residents. He went the extra mile to get my mom settled in her room and he always calls everyone by their names. He is sincerely interested in each resident. I’m grateful he works at Orchard Pointe Glendale.

I am extremely dissatisfied and upset with how Orchard Pointe Glendale assisted living home handled my mother’s passing. Not a single person from the facility contacted me with condolences or even basic acknowledgment. The complete lack of empathy and communication was shocking and completely unacceptable. What makes this even more disturbing is that even the hospice workers, who were only involved near the end, the time to mail me a heartfelt condolence card. They were not responsible for my mother’s daily care, yet they showed more compassion and respect than the facility where she lived. Families trust assisted living staff to care for their loved ones and to treat families with dignity during difficult times. The way my mother’s passing was handled showed a troubling absence of compassion and professionalism. No family should ever be left feeling ignored or dismissed during such a painful moment. The leadership and staff need to seriously reconsider how they treat grieving families, because the way they treated mine was deeply hurtful and profoundly disappointing.

Orchard Pointe at Glendale is most definitely one of the top most pristine places to bring a loved one. With amazing staff and friendly faces everywhere. The dining experience is outstanding, and the servers answer every question without hesitation. The food is overall A++, love the staff and community they have here. Highly recommend! 🤗

I’m really thankful that my brother and I found MorningStar and that it could accommodate our mom’s health needs. It brought us both peace knowing she was in a safe, nurturing, and well-managed environment. The staff and caregivers were so compassionate and loving, which truly helped us during this challenging time for her. While losing her independence was a tough experience, she always reassured us that she felt cared for and comfortable. Would highly recommend this facility to others for their elder care.

Rochelle Mayo the Wellness Director is AMAZING! She came right to my mom’s room when I needed her. She was extremely helpful with mom’s care plan. She is so kind and competent and comes with a lot of experience.