Mountain View Assisted Living

Here's the deal. Its all about the care, not the real estate y'all. The big bonus here is that this facility is not ran by a corporation. It is ran by people of kindness and compassion. People who can use common sense and reason. This home is superior in so many ways. I am very fortunate my mother is here. She receives the very best care. Way better than she did in a fancy looking, corporate, outrageously priced "home". My mother truly feels at home here. She is clean and healthy and she is loved. We are so lucky she is at mountain view. They are wonderful!

Yes, the place is old; however, it is one of the cleanest facilities I have ever been in. And, you can’t beat the staff. They are the best! My Mom was very happy there and absolutely loved Sydney. I love it so much I still perform music there, even though my mom has passed on.

Sidney has been so good to my uncle. I also like the way I see Dallas treat him. The building needs some improvements which it seems like they are trying. Sidney has been great to help with issues and she loves my uncle and I am very thankful for her. ❤️❤️❤️

Facility Director lacks compassion and needs to allow patients to communicate with their families. My Mother requested a priest to visit her and the facility director denied her request. My Mother and I requested 11 months ago to be taken to her dermatologist to have the rest of her face CANCER be removed, the facility director stated an apointment was made, NOT the truth!. The CANCER is spreading to her eye. As her daughter I was told by Mitchell County DSS, I could take her to her doctor, since they are her guardian. The facility director denied that request. I also inquired why treatment for my Mother's Diabetics and C.O.P.D. had been discontinued. The Director told me I had no voice in my Mother's care! When I made a report against the Director, my Mother's purse with her Wallet, all her ID and her Galaxy cell phone was taken from her by the Director. This was done to cut all communications between my Mother and myself, her daughter. At this time my Mother is NOT allowed ANY visitors or phone calls. She is locked up 24/7. I have asked the facility director to return her Galaxy Cell Phone, that the Director stated was locked up in her office. Now the phone has disappeared! I demand that this facility Director return this phone or replace it, immediately!! I, so state this Director had NO right to take a patient's property and IS accountable for her actions. I purchased this phone for my Mother, NOT for this Director. Now I ask, if this was your loved one what actions would you take??

My father found this place while looking for a home for his wife who was suffering from stage seven Alzheimer’s The setting is very pretty but to be honest with the Facility is a bit run down. But my step mother was never worried about having a pretty or new environment. Once she was admitted we found out just how great the care was there. The staff went above and beyond what was expected as to even calling us after hours and sharing cell phone numbers with us once my stepmother was near the end of her life. The attention to detail and the amount of care staff provided was excellent They made a tough situation a lot more bearable