My Doctors Inn

Carefriends are great but need help. They put your loved one on the toilet and then leave to help someone else leaving your family member alone. Not safe. Your loved one can even lose 10 to 15 pounds in one month before they contact the visiting doctor. With the amount they charge per month they could pay an R.N. to be on staff to assist the LPN's. When their busy feeding residents at mealtime one resident would get up and was seen peeing in another residents sink right at the door. Or peeing at the door where you come in. Management should come out of their office and help keep an eye out while the carefriends are busy feeding residents. When you tell management about something they say they will take care of it, and it never gets done. When you leave sometimes it takes a lot of time to find someone to let you out because their busy. On paper they show their well-staffed but when are they at certain times. Please put your loved one in a place where money is not their main concern. If you leave incontinence supplies for a certain resident and management is there, they say they will take care of it and then put it in a storage room to sell to anyone else to make the company more money. We then went to the storage room with the help of a worker got it and put it in the room of the person we wanted it to go to. If your loved one passes away mid-month they hurry and rent the room out and don't return any money you paid for the entire month. Getting double the amount for that room for the rest of the month. Anything to make more money. I was even asked to watch the residents by a worker while the only one working at that time went out on the patio with one of the residents. I'm glad no one fell. I noticed there are more than 8 reviews with a 4 or 5 star at the same time to keep the star rating up but very few write a review. They care more about making money than your loved one. They act like they would like to help you with your loved one, but they really like your money. They want the rooms rented at all times. It's a business first. Your loved one is second to their profit. Worst management team I have ever seen. If I had to do it again, I would have never picked this place. Your loved one deserves better.

My whole family was very impressed with the cleanliness and great care afforded my mom. All of the staff was friendly and helpful and made the final days of my mother’s life the best that they could be! We will definitely be recommending this memory care home to anyone who needs a place for their loved one with dementia.

I have had 2 loved ones at My Doctors Inn and both times the staff has been nothing but amazing, they are very friendly and caring. Don't get me wrong there have been issues here and there just like anywhere but everything was addressed professionally and immediately. They take great pride in providing quality care I would recommend this facility to anyone looking!!

My aunt loves it at My Doctors Inn. Everyone is very kind to her. She has made friends and she loves the entertainment. She said she had a few issues but when she reported them they were handled right away. No place runs 100% Efficiently however if your response to an issue is quickly address you feel like the staff cares and are concerned. That's what My Doctors Inn is a community that cares.Their customer service to the residents is A1!!!

This facility does not care about your loved ones. My mother was being overmedicated and abandoned. She was so sick at this facility because they continued to give her meds that she did not need keeping her in a vicious cycle of illness and hospitalizations. They did not help her learn how to manage herself to become independent again nor did they encourage and elevate her spirits but instead overmedicated her thus keeping her ill. She would be left alone for hours before anyone came to check on her. She literally was dying in this facility. Once we removed her from My Doctors Inn and placed her in another care facility, within 2 weeks she was thriving again and after just 6 months is now able to live on her own again. Please do NOT place your loved one in this facility. There are so many places out there that will care so much more for your loved one.