New Hanover House

My 95 yrs old and 90percent blind godmother has been there a month or so. At least the place smells better than most. BUT... her oxygen tank was very hot to touch because it was placed too close between the bed and wall 😞 And the level set was below one and needs be on 3+. Of course the clothes are already mixed up and was told by staff (very friendly) that the dyers were all down and most of the washers. She's lost 17 pounds in a month and isn't sick! So about the food?!? There is a very accommodating Cynthia that I appreciate.❤️‍🩹

I had the pleasure to visit New Hanover House recently and I was very impressed with the facilities and staff. Everyone seemed so friendly and my relative loves living there.

After reading some of the older reviews, I had my hesitations regarding the facility and staff. However, it is evident there have been many positive changes! The facility is clean, inviting, and well cared for. The staff is also excellent! Everyone I have had contact with there has been friendly and extremely helpful! I highly recommend.

I enjoy my resident in the NHH assisted living and memory care. They all have a service dog 🐕‍🦺 visit with them. JANEAUSTIN is her name and she now 11 years younger. She was born a might she a great 👍 pal for me, and my son

The place used to be in better condition years ago. But its changed management multiple times and now its filthy and poorly run. Resident rooms are filthy, no contact from staff about your loved one, poorly maintained grounds with trash everywhere, staff couldnt care less.