NEW HOPE RESIDENTIAL ELDER CARE III

Mercy Home provided exceptional care for my parents, and I’m truly grateful for everything they did. From the moment they arrived, it was clear that kindness and respect are at the heart of this place. The staff were outstanding—always attentive, patient, and compassionate. They went above and beyond to make sure my parents were comfortable and well cared for, treating them like family every single day. The facility was always clean, well-maintained, and welcoming, which gave us great peace of mind. My parents often spoke about how much they enjoyed the meals and activities. The food was fresh, healthy, and thoughtfully prepared, and the events kept them active and engaged with other residents. The administrator was also wonderful—approachable, caring, and always ready to help with any questions or concerns. Mercy Home truly stands out for its warmth, professionalism, and dedication. They gave my parents the best possible care, and I highly recommend them to anyone seeking a safe, compassionate, and well-run home for their loved ones.

Mercy Home took wonderful care of my grandmother, and I’m so thankful for everything they did. From the moment she arrived, it was clear that this was a place where people are treated with kindness and respect. The staff were amazing. They were always there to help my grandma with anything she needed, whether it was daily care or just spending time with her. They treated her like family and made sure she felt loved and cared for every single day. The facility was spotless. Every room and hallway was clean and well-maintained, which made me feel good knowing my grandma was in a safe and hygienic environment. Everyone who worked there was friendly and welcoming. No matter who we talked to, they greeted us with smiles and were happy to help. It made visiting my grandma such a positive experience every time. The meals were great too! My grandma often told us how much she enjoyed the food. It was fresh, healthy, and delicious. She always looked forward to mealtime, which showed how much effort the staff put into the dining experience. There were also plenty of activities to keep her busy and happy. She loved joining in on the events and spending time with other residents. These activities helped her stay active, both physically and mentally. Mercy Home was also affordable compared to other places we looked at. For the level of care they provided, the cost was very reasonable, and we felt it was worth every penny. I also want to mention the administrator. She is such a kind and caring person. She was always available to answer our questions and made sure my grandma was happy and comfortable. You can tell she loves what she does, and it shows in how well the home is run. Mercy Home is a truly special place. They gave my grandma the best care possible and treated her with so much love and respect. I highly recommend them to anyone looking for a safe, caring, and affordable home for their loved ones.

RN Owned facility who cares about her patient and works hard to meet their needs.