NEW PERSPECTIVE WAUKESHA

We have worked with Waukesha New Perspectives since they opened. The staff is always friendly and the residents are delightful. This is a great place to consider in the heart of Waukesha.

New Perspective is a great place for your loved ones! We love Hannah, the Life Engagement Manager is our favorite! She is so positive and keeps things so much fun for the residents.

I don’t recommend New Perspective in Waukesha to anyone and especially not for placing a loved one. This facility does not prioritize the well- being of its residents, and the lack of competent, compassionate leadership is alarming. Residents deserve better, and this facility falls short in providing safe, attentive, and respectful care. The Director is extremely unprofessional, rude, and completely lacks compassion for both residents and staff. She talks down to people, creates a negative environment, and doesn’t show genuine concern for the well being of the residents who live there. It’s sad because the residents deserve so much better than the poor leadership and attitude that’s been allowed to continue. This location doesn’t live up to the company’s values at all…it needs serious change starting with new management. Reply to you So it’s strange you say that, because during my visits I personally saw people walking in and out without anyone at the desk paying attention. From what I witnessed, it didn’t seem like every visitor was being kept track of the way you’re claiming. At my age, I notice things like that right away. For privacy reasons, I won’t say who I was there for, but everything in my review came from real experiences. Thanks.

I toured New Perspective of Waukesha a few months ago with Suzy and got to meet several staff members, see the community, and experience the warmth and kindness of New Perspective Waukesha! Everyone was so kind and helpful. This is a beautiful community if you are considering options for yourself or for a family member!

What services we had in the beginning are poor or have been eliminated. The little grocery is poorly stocked. Cleaning our apartments is not consistent. Food portions and availability is varied. Things like ketchup, salad dressing and ice cream the kitchen is “out of.” This happens frequently. There are good things here: inside parking, in house physical therapy, in apartment laundry, many activities, and entertainment.