NEW STANDARD SENIOR LIVING AT HAMMONTON (NJAL0103)

I love it here the nursing is wonderful and the residents are very nice.

Over all, as a relative my experience with this place was not good at all. There was never any trust or professionalism established with me as a relative of a former resident. There was little to no rehabilitation care, poor communication, nonchalant responsiveness to addressing concerns, bias treatment, little to no teamwork at all. The go to response for anything was always understaffed and expense. I never received any information about policies and procedures let alone who to call for what and how to contact anyone, except the receptionist. The front door and other doors are not even handicap accessible, although it might be now if they’ve started to demonstrate concern and not just treat people like they aren’t worthy of excellent care. There was no social workers on staff and no team and case management care that I was made aware of. I feel bad that I suggested this place to my relative. My experience was that the operations there is more like a residence than a healthcare residential facility. On behalf of my relative’s concerns, he would probably say getting any assistance was like pulling teeth out of a lion’s mouth. If your relative is placed in this facility, unless it has drastically changed be sure to ask the insurance for available in home care services for them because for the most part my relative was left to fend for himself except for appointment reminders, meds, meals, and laundry. They do have concierge services. This place is really like being at home and maybe that is the design. No community services were provided, for instance voter registration engagement didn’t occur. I am not sure if you are able to have in room phone service in the residences or not, nothing was ever communicated and phones are not in the rooms. I lost my loved one there too, it was very unexpected, and although disabled, my loved one was NOT a hospice resident! Although I was informed that my relative was not alone at the time of death, I am unable to confidently express any assurance that everything or anything was professionally done to ensure the safety, protection, and livelihood of my loved one.

They killed our loved one due to neglect. Totally unresponsive and disorganized. Go elsewhere.

They are very attentive to my mother ensuring quality assisted care. Nice people. Highly recommend.

This is a new senior living center that's coming in Hammonton New Jersey. It is simply beautiful there! From what I can see anyone who lives in that facility will be very well taken care of and will enjoy being there.