Oasis At 56Th

I don't quite understand the negative reviews of the Oasis at 56th. My mother has been a resident here for almost two years. When I lived in Indianapolis, I visited my mother weekly. She was always happy and has made a lot of new friends. And she still is that way! For many years, when my mother was living on her own, she was stubborn, belligerent, and sometimes even offensive. She was this way when she first arrived at the Oasis. The Oasis staff was extremely patient with her, and did not waiver on the care they gave her. It was the staff at the Oasis that encouraged my mother to have a review of her meds to see if adjustments were needed. She agreed. This was something my brother and I had tried to do for years, but were unable to achieve (probably because she is the mother and we're the kids)! My mother is a new person now. And this is solely because of the entire staff at the Oasis. They accomplished what my brother and I could not. They have given us our mother back. I am not exaggerating on this. Regarding the leadership of the Oasis; I do not think previous reviews are very accurate. Both my brother and I have always, ALWAYS been able to speak directly with the executive director, the head of nursing, and all of the rest of the executive staff. Again, I am NOT exaggerating. Whenever we've had questions, they are always ready to answer. They have gone out of their way to care for my mother, most recently delivering some personal items to my mother when she was recovering from hip surgery. They didn't have to do that. They did it because they care. Regarding the direct care staff; I cannot say enough GOOD things about them. First off, let's be real. These people are caring for hundreds of residents. It's an exhausting job, sometimes thankless, and extremely demanding. Anyone involved in direct care or in the teaching field should be paid more than professional athletes (but that's another topic). Even though they're underpaid and tired, they get the job done and do it as best they can. I've spent days with my mom for several hours. The staff is always on time with her meds. They check in on her even when they don't have to. They get her laundry done and get it returned. They stop and talk to her in the halls. She loves the food and loves the kitchen crew. I have witnessed ALL of this. My mother is not just a name in an apartment. She is part of them. I think I've highlighted everything that needs to be said. Besides, I've written a small novel now. Thanks Oasis for your leadership, your patience, your care, and your love. It does NOT go unnoticed.

RUN! This facility is only as good as its leadership, and there is no leadership. They DON’T CARE about your family member or loved one! I had to give a one star because I couldn’t post this without at least a one. Don't just take my word look at the info provided by the state for public records!!!

This place is a joke. Everything They have online is not true. My mother lives there and she's pretty independent but there are some things she needs and never gets let me tell you about the alert button. I don't even think they work. She has pushed it and waited a day even and they don't come. She recently had a flood in her apartment from the upstairs apartment flooding in her apartment. And all they did was send restoration there and had 10 heaters in there cords everywhere We're going to do nothing except butter just live in That finished Until they were finished. I called her case Manager and she worked a whole day to get my mother Move to a vacant apartment. Now they're supposed to bring her three meals a Her room, and you have to chase them down to get them to bring one And that may take an hour or two and it's cold. But While this is going on She fell and dislocated her shoulder before she was even moved to the other Apartment and now needs further Help and it's just frustrating that I have to stay around there because I don't trust them to Take care of my mother I don't get paid for working there they do which is my mother so I stayed there and did everything for her moved her things To her other apartment, I've chased her Trays down I've ran to one apartment back-and-forth getting her things because no one Ever answers the alert… I don't think I would my worst enemy there to be Taken care of, so if you're thinking of going there Don't do it I promise you you won't Like it probably gonna be shut down to be honest. I know this doesn't sound nice, but this is how it There from my experience, I didn't like it really when she first moved there almost a Year ago and now this is happened. I am currently getting my mom moved to another. Facility maybe just senior living in my eyes assisted-living doesn't do anything for you really Maybe it's Just this place, but in my opinion, when she lived in senior living Apartments she could get more attention. Thank you.. This is an edit to my review since I put this I have now had to argue with a nurse there for my mother's aftercare for being released from the emergency room. She never gave me any discharge papers never told me anything and wants to argue with me that she did well here's the thing if they received the discharge papers and I didn't or my mother shouldn't maybe be doing the care afterwards getting her to her appointment that they didn't tell anyone about, I think they should now they denying her three trays a day they said three days was her limit but we had to fight with them the whole three days to get them brought every time this place needs to be shut down. Do not put your family numbers in it. Do not you will regret every minute of your life if you do right now that they have been called on by , my mothers case manager for neglect so they called adult protective services and I'm waiting on that response and then her case manager will be there today so this is an ongoing thing and today this is all I've done on the phone all day. Long is called places call her man case manager I've called the Oasis and receive no callback of course never do so I don't know why they would call this assistant living. This is literally senior living and with nurses walking around or CNA's that do nothing not nothing except neglect their patients that's what I think about this place

Property seems great however Erica was not. They had my mother fill out paper work, then wanted me to come tour. Which I did and filled out the paper work. Then came the ghosting! No returned calls, voicemails not returned. While Erica claims to be a R.N. and had evaluated my mom for acceptance, once she read the M.D. notes she changed her own evaluation? Just left, my mother hanging with no response. THAT IS TOTALLY UNPROFESSIONAL

*****BEWARE**** My mother was a resident at Oasis @56th for a little over year. During most of her stay, she was treated well and the facility was fairly clean. Over the last few months, the facilty, the quality of service has declined rapidly. Let start by saying there were/ are alot of issues surfacing with this facility. I will touch on everything I saw personally for I was there almost everyday after hours looking after my mother: The food. Even though there are supply chain issues, the food choices are substandard (hotdogs and chips for dinner 5 days in a row). The residents complained and finally better choices were offered. Nursing staff. Most of the nursing staff are agency staff people so they don't really know the residents, in some cases how to deal with them properly. The QMA or Nurse that passes the meds will leave meds in the residents room for them to take instead of watching them take the meds as required by state law. I have pictures to show where I found meds left in my mother's apartment. It makes wonder if any documentation was noted when she did not take the meds. Well three weeks ago, I noticed my mother started to really decline after her last hospital visit. I get her back to the facility and asked if they could delivery her food to her since she was disoriented and could not make it to the cafeteria. At first they did it and then the New Director of Nursing stated that she would need to come down based on the staffing shortage it would be a challenge to deliver meals since they are "Assisted living", they are not required to serve meals in the rooms unless there is a doctors order. Keep in mind my mother was nearly blind and disoriented at this point. They finally agreed. I had to call or go there just about everyday to make sure she was being fed. The Staff. Two weeks ago I was going to visit mom everyday and I noticed that she would be soiled and sitting in the same exact spot I left her the day before. I asked if the nursing staff was checking or even noticed if there was a problem. I did not get an anwer except they are not required to do that because it is assisted living. Based on state law there are certain things they should help with since the residents pay for it. The end result, On December 19th, I called mother twice she didnt answer. I called the facility Nurse and she went to my mother's room and asked if she was ok and told me she was fine. I had the feeling she was not so I rushed to the facility and walked in her room and found her dead. Less than an hour had passed between the phone call and me showing up. I made cpr attempts called 911 and went to find the nurse. Myself and the CNA on duty tried CPR until the paramedics came. The nurse started to argue with me because the CNA asked for a crash cart and she said we dont do that its assisted living. I said to her she should help anyway and she started argue with me. At that point I stopped talking, they pronounced mom dead. The nurse was given the info to call the funeral director to pick up mom. She did not, she had the CNA call and the CNA did call but never mentioned having a body picked up. My mother lied on the floor dead for almost two hours because I thought they had called. I had my wife call and they came within 10 minutes. After all this, I contacted the Administrator and told her. She showed concern and I stated what happened and so did the other staff that witnessed this. Keep in mind this same nurse the day before left a resident outside who had fallen before she finally showed to check him when she was told he was out there. I went back to try and finish up cleaning her apartment and finalizing things. I had a conversation with the Director of Nursing who till this day has never offered any condolence I have heard her say on many occasions what she doesnt have to do because it is assited living. Now mom is gone and and no one has offered me a decent explanation of why that nurse is still working there. If you have a family member living there, please go check on them.