PATRIOT PLACE CBRF

I have a friend their now that gets treated differently and it's a family business so everyone covers for everyone. Lack of responsibility and inhumane treatment.

The staff needs to be tought how to take care of a person on hospice. The day shift never came in to check on my mom they would come and put her food on the stove exceptef my sister to feed her.I had to call hospice for a change of condition called the manager told her that they never came in to check on her .then they would just come in the door say ya she is breathing and turn around walk out nevered turned her or check to see is she was wet. Hospice tried to call to give her meds and no one answered the phone

If I could put 0 stars, I would. To start off my Loved one stayed here for 2-3 years (now passed), the workers do not change residents briefs, hardly ever causing sores. Staff sit in the office and Talk all day. One worker didn't wear shoes. Dogs would roam around the building and drink out of kitchen dishes. Not very thorough cleaning. Never pay attention to residents and what they have in their rooms that they shouldn't. Extremely short staffed. One time the fire alarm went off and staff didn't help handicapped residents out of building. They last I knew they had had a fire in the building. Do not send your loved ones here!!

Do not send your loved ones here, place smells like pee, staff members constantly taking short cuts not enough staff to accommodate your loved ones needs, some residents don't get showers for weeks. Staff turn around is ridiculous. The food they provide the residents can't even chew half the time they didn't even eat it and are forced to go without. I watched a resident walk out of the locked facility and was roaming around the parking lot!!! Nobody comming to get her or even noticed she got out not ok! Do not do not send your loved ones here not a good place or company!!!

Do not take your LO there!! They sent my mom to the ER in a Taxi by herself! She has dementia and was having Stroke like symptoms including INCREASED CONFUSION! They don't take care of their residents. Can't put laundry away, don't clean rooms but once a week, don't even take garbage out but once a week. Rooms & Hallways stink like pee! The manager is lacking basic common sense. The rest of the staff is nice but they are understaffed for the type of care many of their residents need.