GAHC4 BEAUMONT TX TRS SUB, LLC

My Dad and Step Mom has been living at Pelican Bay for three months, and I can’t say enough good things about the staff and the care he receives. My Dad is blind, and my Step Mom has severe Dementia which means they need extra support navigating daily life, and the team here has been nothing short of amazing. Many moments that really stand out was when a staff member notice either of them having trouble they so lovingly assist and assure I am informed. Instead of just helping Dad in the right direction, they gently take his arm, walk with him, and chat with him along the way to make him feel comfortable and cared for. They also, encourage him daily to stay moving. Helping and re-directing my Step Mom to keep her safe is daily at Pelican Bay. They even remember his favorite seat and made sure it was available for him. It’s small gestures like these that show how deeply the staff care—not just about doing their jobs, but about making residents feel truly seen and valued. The facility is clean, peaceful, and well-managed, but it’s the people who make Pelican Bay exceptional. Their kindness, patience, and attention to detail give our family peace of mind every day. We’re so thankful to have found a place where my dad is treated with such dignity and compassion. Thank you to everyone at Pelican Bay for making such a meaningful difference in our lives. Your care and kindness do not go unnoticed, and we appreciate you more than words can express. Kenyatta thanks for referring us. Meghan thank you for making sure we were accepted and guiding us through the process.

Took a tour was not impressed. Residents nearly hanging out of wheelchairs while staff was sitting and on their phones. Not at all paying attention to residents. Some areas had a urine smell.

This is a late review. I admitted my mother to the memory care unit. I was impressed with cleanliness of the faculty and the supervisor of the memory care unit. The staff seemed attentative and I would find my mother sitting in a chair in the dining room. She was always clean, and I visited everyday. She was not there less than 30 days and I received a call she was unresponsive. They called EMS and she was admitted to the hospital after being in the emergency room. Upon being released from the hospital they would not allow back to the facility due to her not being able to stand on her own. The front office staff I felt was rude during this process. This left me very little time to find somewhere, since the hospital had released her. The memory care supervisor at the Cheri was wonderdul but the office staff needed more sensetivity training. I am undecided whether or not I would recommend this faculty, since everyone's experience is different.

Unfortunately there comes a time in life that we have to accept our loved ones need more care than we can provide. The worst part of this time is the transition for our loved ones as well as ourselves. We have placed mom in two other facilities in the Golden Triangle. It was a horrible experience for both our mom as well as the family. Pelican Bay was recommended and we decided to give it a try. When we walked in the front door we felt the warm welcome. This place is beautifully decorated and smells nice. The dining room looks like a restaurant and the apartments are very spacious. It's been about 2 months and I must say it's the best place we could have chosen for our mom. The activities which include outings in the community go beyond my expectations. They celebrate holidays for the residents and have family gatherings. I know it's a very difficult time for all of us, but we can relax and know our mom is taken care of by a great staff and Administrator. I highly recommend this facility.

What a beautiful place to call home! But there's more there than meets the eye. I visit Pelican Bay weekly and I absolutely love working with the staff there. I see their heart for making sure their residents are well taken care of and this means everything. I'm so impressed with everyone that I interact with at Pelican Bay and I'm talking about EVERY department. If you're looking for a home for yourself or a loved one, go check out Pelican Bay. You won't be disappointed.