PENINSULA (THE)

I've had a great introduction from Peninsula at the very beginning. It can be very overwhelming to decide where to relocate a loved one. Jonathan has been the best. He has been very patient and kind with the time frame I needed to make a decision. He has given me great information and insights about this entire process that I am new to. I feel confident that my loved one will be safe and taken great care of.

I wanted to take a moment to kindly offer a different perspective after reading the previous review. My experience with The Peninsula has been very positive. The staff is consistently caring, attentive, and genuinely invested in the well-being of the residents. Every interaction I’ve had has felt respectful and compassionate. The community itself is also very clean and well maintained, which says a lot about the pride they take in the environment they provide. Most importantly, I have a close friend who lives here and is extremely happy. They feel supported, comfortable, and truly cared for, and that peace of mind means everything. While no place is perfect, The Peninsula has shown itself to be a warm, professional, and supportive community, and I’m grateful it exists for those who call it home.

Several years ago, I moved my Mom into The Peninsula Assisted Living in Hollywood Florida. It was a very beautiful place at the time wonderful people and just always always spotless and clean. A year later, I moved my wife to the peninsula who suffers from Alzheimer’s. It was still a very clean facility and very professional facility. They had very high standards. Over the last year to 6 months, much all of those standards have gone down the toilet. I have never seen such a decline in a facility. It is beyond unacceptable. I have seen where a man urinated in a hallway and three days later, it was still in the hallway. Someone defecated in the elevator and four or five hours later, there was still human waste in the elevator. Carpets that have stains, foul odors they don’t get cleaned for months at a time and management there has become extremely negligent. There have been numerous family members that have moved their loved ones out of the facility including myself. I have moved my mother and my wife out of The Peninsula. I’m posting pictures with this review. One tenant had to go to the hospital and I spoke to her family member and they didn’t do the tenants laundry for two weeks. They left soiled laundry in a room for two weeks so you can imagine the smell and how unsanitary that was. The housekeeping in the building could care less anymore again this all reflects the management of the building. They have released people of their positions there that were excellent people. I have filed a complaint with the state. One of the last reasons I decided to move out was I already paid a fairly high rent at the facility because I have two people living there and then I got a letter in November that they were raising my rent. How do you raise the rent when the conditions of the building are so deteriorating? They also have a cockroach problem? Residents have shared with me they have seen cockroaches on the walls of the dining room, and cockroaches walking across the dining room tables Someone should come in from the state and literally fine this place or penalize this place or put them under a moratorium because the conditions there are horrific and even the clientele and the residence they are allowing to move in should be unacceptable. People sit in the lobby, dirty, one residence she baths maybe once a month which should be completely unacceptable. Residents sit in the lobby with torn shoes, several of the women there walk around the lobby with no bras and dirty clothes. It used to be a very wonderful assisted living but again management has just allowed this place to deteriorate to an absolutely horrific facility. Unsanitary and unacceptable! This all falls on the director of the facility. They don’t even have enough seating outside for people to sit outside. They even have benches outside to sit on that are broken. They won’t even get them repaired so if a resident where to go outside and sit on a bench there’s a possibility the bench will break and the resident could hurt themselves, but they don’t do anything about it. That’s a possibility of a resident getting hurt. There’s other family members that also would agree with me. They have a nurse there. My wife has Alzheimer’s and she’s supposed to get medicine at a certain time. This nurse continuously gives my wife her medicine late. I addressed it with this nurse one evening and her words to me- "She will give my wife her medicine when she decides to give it to her" and I told this nurse" I didn’t know that you became the doctor. I thought you were the nurse. I didn’t know someone made you my wife’s DR". On numerous occasions this Nurse has done the same things. One family called the police on this nurse because she was not giving their father the medicine he needed. You tell me why should this nurse still be employed there she should’ve been fired. Whatever you do. Do not put your family member at The Peninsula Assisted Living in Hollywood. IT'S NOT A GOOD PLACE!

I don’t even know where to begin with how amazing this assisted living facility is. From the first time I walked in, I was struck by the beautiful décor, warm ambiance, and kind welcome from the staff. Jonathan, who guided my tour, is one of the most caring, knowledgeable, and compassionate professionals I’ve met in this field. He took the time to explain everything in detail, and his dedication has been just as strong with every client I’ve brought here. What impressed me most is that Jonathan’s commitment reflects the entire team. The facility is fully staffed with medical professionals who provide exceptional care with both compassion and efficiency.Residents also enjoy a vibrant lifestyle with field trips, activities, and religious services, all while knowing help is only a button-press away thanks to the medical alert system. As a placement consultant, who wouldn’t place a client anywhere I wouldn’t send my own loved ones, I wholeheartedly wish every facility operated like The Peninsula. Without a doubt, this is an exceptional choice for anyone seeking quality care that is truly ROOTED IN LOVE.

The Peninsula is not prefect—but you will never find perfect care for your loved ones. After visiting several facilities, comparing notes with others that have loved ones in ALFs, and observing the Peninsula staff, you can tell that they are devoted to help the residents feel comfortable, safe, fed, clean, and cared for. We can see how difficult it is to do their jobs, and you can tell that they care as they do it. In the MCU, this is modeled consistently by Robin, Gloria, Miriam, Janet, and others. The front desk and Nurses station staff are always kind, courteous, and attentive. We feel fortunate that our family is well taken care of!