PLAZA AT WESTWOOD, THE

If I could give 6 stars I would. My family has quite a history at this incredible assisted living facility. My mother lived there from around 04 to 09 back when it was still called Westwood Plaza, and more recently my father lived there. When we were talking to the staff regarding my father's intake I was pleasantly surprised to find that many of the same employees still worked there and they ALL remembered my mother. This was a huge green flag for me because there can often be big employee turnover in facilities like this. The new(ish) director, Luz, is so unbelievable kind and accommodating. I told her about my mother living there previously and she was delighted that our family was returning for care. She helped us with all of the appropriate paperwork to get my father admitted. The facility is really well kept. There is a lovely outdoor space adjacent to the dining room. There is a lovely little activities room and library. There is also regularly scheduled activities including games, walks around the neighborhood, and outings to restaurants and movies. On several days a week they provide transportation for the residents to medical appointments. There is also an on site beauty salon that offers haircuts and nails. The care staff is kind and gentle. Many facilities like this can often feed rushed, like the staff is just going from one resident to the next, but everyone knew my father by name and was patient and kind with him. A few months after my father was admitted he had a heart attack and spent a month in the hospital and acute rehab. When it became clear that he was not going to make a full recovery I approached Luz about hospice care. They have a trusted hospice that they already do business with. The referral process was easy and EVERYTHING was taken care of, from the delivery of the hospital bed and other medical devices to the regularly scheduled nurse visits that supplemented the care that the facility already provided. It is so important to me that my father was able to spend his final weeks at home in a familiar place receiving comfort care before he passed. Luz and her incredible team made every step effortless. I could not recommend this place more highly. Your loved one deserves to live in a place like this. Thank you Luz, Theresa, Beatrice, Flor, and everyone else. You are actual angels walking this earth.

I wanted to THANK Plaza Westwood and their director Luz Rose for helping make my Mother's life so much better than it was. While it's often difficult for people moving into Assisted Living, after going to over 26 different LA places assessing them for my mother, we settled on Plaza Westwood. While I guess no place is perfect, I will say this - We were able to have my mother decorate the way she wanted in a really nice and bright room, where she's settled in and is happier than where she was. The food has been good and better than most places, she says. Also, the staff are SUPER NICE and we love Luz! She's made our lives so much easier and runs a really good place. I think perhaps different people have different expectations and it's not meant to be a 5-star hotel, no place is that's affordable when on a low fixed income. So all that said - we're SO HAPPY we found Plaza West and highly recommend it!

Although my cousin has only been at the facility about 19 days, it's quite apparent the care he receives there is very good. To date, he has had nothing but praise for administrator Luz Rose and her staff; and the care I have witnessed has been excellent as they have done a very good job of ensuring that his daily needs are met in a humane, caring and efficient manner. The level of care he has received far exceeds the care provided by the previous assisted living facility he resided in. The professionalism, responsiveness, attention to his daily needs, and above all, the humanity Ms. Rose and her staff has shown him, has been in a word, exemplary.

My experience with the Plaza at Westwood has been nothing but positive. The Management is attentive and ensures everything runs smoothly, always addressing concerns promptly. The staff is compassionate and truly goes above and beyond to make residents feel comfortable and cared for. The food is well balanced and offers great variety and alternative diet choices including vegetarian cuisine. The overall atmosphere is warm and welcoming. Activities are great. This includes Art, games, exercise, and group walks. Each month there are special events to celebrate holidays. Friday night is live music. There's always somethimg to do. Many thanks to Luz Rose, the Director, and the Staff.

My father recently passed away but was a resident of Westwood Plaza Assisted Living Facility for over 3 years. I visited him at least 3 times a week so I have a lot of familiarity with the facility. My dad's room was wonderful with a balcony and a view and was always clean. The staff are amazing, from Faye at the front desk, to Theresa the nurse, to the weekly caregivers, the activity director, the dining services, the laundress, maintenance and housekeeping - they are all attentive, caring and always go above and beyond. Both my father and I felt that my father was extremely well-cared for. Luz Rose, the director, is phenomenal. While Luz was always there to help, when my father began to decline, Luz was especially there to help me navigate the new situation. Her door was always open. Luz truly cares for the residents and their families as well as the staff there. I highly recommend Westwood Plaza.