Porter Place

Candace Alecia Mercede Lanette Nae Porcha Tamika all these ladies doing an amazing job taking care of my mom Rose. They could not be more attentive or patient with everyone staying there. We visit my mom often and are able to see that this pattern of care is consistent and it always is. thank you Porter Place for taking good care of my mom.

Great community! My wife has lived there for a year and the staff takes wonderful care of her. She is always happy, clean, and has made friends. The community has been remodeled and looks fabulous while still maintaining a home-like appearance. Porter Place is a fantastic place to care for people with dementia.

Very informative and helpful. The tour really displayed the level of thoughtfulness that has gone into the development of the community.

I repeated raised concerns to administration of abuse and neglect of my loved one as well as what I witnessed with other residents. Rather than work to get those issues corrected, Porter Place continued to pressure me to put him into hospice. After a short hospital stay, he was ready for release. The hospital confirmed that he was in the same condition as prior to the hospital stay based on what Porter Place submitted to them. The director of nursing assured me via text after I asked if I needed to worry about finding him a new facility, "No that's not what I'm saying , I just have to reassess residents before they return after a significant event or if there's a long hospital stay." During this time, the ED refused to communicate in writing or answer my questions. Repeatedly telling that she would only speak over the phone which seemed obviously very sneaky. After they completed multiple assessments over several days of leaving him in the hospital, Porter Place refused his readmission. They're currently refusing to refund for the entire month that they refused to take him back as well as an overpayment that was already in his account. I have reached out to the BBB for assistance. The attorney for Porter Place called me accidentally thinking that I was the BBB. She stated she felt that my signing of the HIPPA release was in violation of HIPPA. (I am the POA and handled everything at Porter Place) I'm just not understanding why Porter Place would be withholding medical information unless that information might hurt their case...