Prestige Assisted Living at Henderson

This place was better when it was Prestige. If you call you can reach anyone to get information. If you are considering putting someone in this facility- the person will need a cell phone. They have phone jacks in the room- they don’t work. For a year they say they will fix it. Nope. The staff are nice to reach a family member I have to reach out to the caretakers. No call backs from the directors, etc. think twice before selecting this place.

I love my parents dearly and only want the best for them. However, the time has come where I can no longer care for them in my own home. I researched and viewed MANY nursing homes and assisted living centers before choosing Prestige Assisted Living at Henderson. Appropriately sized and clean apartments, quality and diverse meal menus, entertaining activities that many residents really do enjoy, friendly and attentive staff, and a level of care that exceeds my very own expectations. My father has Parkinson’s and dementia and is challenged in all his daily needs. The staff took the time to not only learn what his needs are , but how best to meet them. They listened patiently to what worked well for my father while living with me and successfully implemented many of those same techniques into their quality of care for him. They are more than an assisted living center. They are a home that provides professional care with a compassionate heart. I am thankful and blessed to have found them🙏

I cannot say enough or express enough appreciation for the staff here. Mom wanted to stay at home but due to her care needs was not able to. We were trying to find a place for her to go from rehab, in March, just as Covid-19 hit. We tried to place her here at Prestige but there was no room so we got on the waiting list. The only place available and willing to accept her she was very unhappy in. Fortunately 3 weeks after getting her placed at the other facility, I got a call from Rachel at Prestige letting me know they had a room available. The staff was already very busy due to covid, but dealing with them these past 8 months, has made me have nothing but appreciation and respect. Mom has never been happier. She absolutely loved it there. The food is great, and mom is picky. When she went on hospice last month she said she wanted to die there with her friends, meaning the staff. I cannot tell you how accommodating and helpful each and every one of the staff members have been, which made a world of difference since I live in Seattle. I cannot believe how they have pulled it all off and all the while being friendly and so helpful. Mom passed on New Years Eve, but she was so very happy prior to leaving us. I would not hesitate in the least to recommend Prestige of Henderson to place a loved one. From the greeting they gave her when she arrived to how good of care they gave her I have nothing negative to say. And mom could be hard to care for and was not very sociable, but she genuinely loved the staff, the food, and her apartment there. All that made her end of life easier for her and her loved ones. Thank you so very much for all the care and comfort for mom! -Ben-

My father has been living at Prestige Henderson for the past 17 months. He moved out of our home and into Prestige because he was bored and felt he would have more excitement living among people closer to his own age. We looked at many other assisted living facilities before he moved in, but Prestige seemed to have more of a “family feel”, which fit perfectly with his personality. About 9 months after he moved in, he had a medical incident for which he was hospitalized and then moved to rehab for a few weeks. When he returned, the staff was amazing. They went above and beyond our expectations, with such care and compassion towards him while he was recovering. The staff is always friendly, kind and caring and willing to do anything they can to ensure the residents are happy. I have personally stopped by to have lunch with Dad and other residents and they are happy and just lovely to converse with. The staff have also been very helpful, and a great resource for me and my husband. They give us peace of mind that Dad will be safe and well cared for. Finally, I’d like to congratulation the entire staff for their heroic efforts to keep COVID-19 out of the facility. To date, there has not been one case! Way to go Prestige Healthcare Heros!

My mom lived with my family for 12 years. It was not easy moving her to an assisted living facility. The staff at Prestige Living at Henderson made the transition easier. From the moment my mom walked through their doors, the staff made her feel welcome and comfortable. In addition, the communication I have had with the management team has always been professional and friendly. Their customer service is excellent. My mom is very happy and content with her living arrangements. Prestige Living was the best choice for us and we appreciate the kindness and hard work the employees exert daily.