PROMISE SIL LLC

Very nice place for a wonderful cause. Beautiful facility and living for ppl that need it

Horrible experience! I was explaining to one of the ladies, that I got a letter from my landlord which is what the first lady I spoke with told me to get etc…..She was very rude even whispering talking about me in the background to her coworkers even laughed saying they couldn’t help with that owed rent amount! Well the lady I spoke with before knew the rent amount and asked for the letter and said after I get the letter that she will see what they can do basically! Now it’s a different story! The lady asked if we paid anything since the last time I called and spoke with the other lady and I told her yes so she asked what was the balance as of now and I told her then she came back and said y’all haven’t paid anything since the last time because the balance went up! I don't have to lie about paying anything because we have been paying weekly since I spoke with them in June but the late fees does adds up daily! My landlord wouldn’t have gave me a payment plan if we haven’t been paying! People go through hardships in their lives sometimes and we are still working hard to get back to where we were because we have 6 kids to take care of! Ever since the pandemic happened things have been very hard! You don’t laugh at what a person is going through but God will see us through! I made sure I told her we will get help one way or another but thanks anyway and I hung up! I don’t know either of their names because they didn’t give me a name!

I'm only giving 1 star because my family did have a place to sleep, but omg Family Promise is a center full of lies no promises. Kaitlyn was awesome, Amber was OK she did her job I hope she fines one that values her and everything she does. Didn't get to work with Dana too much, but she was cool too, the new black lady Patricia I hope she beat someone up if it don't seem right. From a black woman to another she know what i mean. Westbend is prejudice. So i hope she turn all the way up if they ever try to play her character. Lori Prescott is a selfish individual. Yes they make it look good, but the whole time taking from the poor. Lori Prescott took all my savings account money. The savings the participants in the program supposed to use when they find a place to stay. She charged me for repairs that wasn't needed, 400 dollars for cot mattresses. The list can go on. Family Promise of Washington County needs a new director. I really don't have to say much more. They get audited enough. They don't help you look for housing, they give the people the bare minimum. They lie about gift cards, gas cards, taxi vouchers. They look down on the people in the program. Including the ones who worked full time jobs. I wish I knew who talk too about this. I'm not stopping until I see what's right.

Assistants in this place is a joke! If your a new member good luck with temp placement until you can get a permanent place, because they rather hold on to people who program time is up, and come up with reasons why they still need to stay in program. They church to church routine every week is not idea for a family of more than two.The weekly neetings are also a joke!

Outstanding people, in depth , I was on the street in my truck for five months. They helped with a shower as needed, let my oxygen delivery to family promise. So I could get the tank I used for the nights. I and they worked hard to get housing, wasn't easy as you would think. God's blessings to you and your families this holiday season and thru the New year.