Providence Mount St. Vincent

One star is to much. My dad was there maybe 6 hours. We got there and they said they had no information on he coming. Then had him put in a room took awhile for someone to come talk with us. We pushed the button for help a few time and got no help. We had to each time go find help. I got to know his roommate good thing when my dad fell off his bed the roommate was the one that got my Dad help! He has to go to rehab again and told the hospital he can't go back to where is came from. So he isn't! I picked up my Dad clothes and he is miss 3 shirts and a bag it was all in! Really.... First impressions is everything...go check the place out before making your decision.

One star is to much. My dad was there maybe 6 hours. We got there and they said they had no information on he coming. Then had him put in a room took awhile for someone to come talk with us. We pushed the button for help a few time and got no help. We had to each time go find help. I got to know his roommate good thing when my dad fell off his bed the roommate was the one that got my Dad help! He has to go to rehab again and told the hospital he can't go back to where is came from. So he isn't! I picked up my Dad clothes and he is miss 3 shirts and a bag it was all in! Really.... First impressions is everything...go check the place out before making your decision.

Do not place your loved ones here. Please. I used to volunteer here which is why I chose it for my mom. I will no longer represent much less step into this facility. My mom fell and broke her wrist the first month and despite the sales promises of being able to age in place, they said they couldn’t provide the care she needed. They said they could provide memory care, and the facilities are not at all present nor are the staff trained to work with patients with any level of cognitive decline. In addition, the families and residents are clear that the staffing levels are insufficient and inadequate. The only saving grace are the few care givers that give their heart every day but those are few and far between. The last week of my moms life, they only provided care when we demanded, and tried to move her out. We are still being sent bills that the business office knows were not her responsibility, to the point we might report for Medicaid fraud. Please save yourself the heartache.

Do not place your loved ones here. Please. I used to volunteer here which is why I chose it for my mom. I will no longer represent much less step into this facility. My mom fell and broke her wrist the first month and despite the sales promises of being able to age in place, they said they couldn’t provide the care she needed. They said they could provide memory care, and the facilities are not at all present nor are the staff trained to work with patients with any level of cognitive decline. In addition, the families and residents are clear that the staffing levels are insufficient and inadequate. The only saving grace are the few care givers that give their heart every day but those are few and far between. The last week of my moms life, they only provided care when we demanded, and tried to move her out. We are still being sent bills that the business office knows were not her responsibility, to the point we might report for Medicaid fraud. Please save yourself the heartache.

Our mother has lived at The Mount assisted living apartments for almost two years now, and it's been a really good, supportive place for her. A few highlights: All the staff seem to know her and be aware of what's going on with her at any given time. She loves the activities, and the activities staff often call her to invite her to things they think she'll enjoy. Nurses, supervisors, and the social worker are very responsive and helpful when we have questions or concerns. There's a beautiful chapel on site with a range of types of services throughout the week. And, our mom consistently has good things to say about the food! All of this in a beautiful location, at a more affordable rate than most similar facilities, and with a 100-year history of doing this good work.