Savannah Grand of Bossier City- Level 3

Home away from Home -I am writing this review to express my utmost appreciation and gratitude towards the stellar services provided by this assisted living facility. From the moment I stepped into the facility for the first time, I was welcomed with warmth and kindness. The facility itself is beautiful, clean, and well-maintained. The rooms are spacious, bright and very comfortable with all necessary amenities. They have a variety of activities to keep the residents engaged and entertained. What truly sets this facility apart is the exceptional staff. They are very attentive, respectful, and patient. They make sure that all the needs of the residents are met, and they go above and beyond to ensure their comfort and happiness of each resident.

My dad moved in and out of several apartment complexes before his arrival at Savannah Grand. I'm happy to say that this has been our best experience yet. The staff is extremely helpful, the food is excellent, and the building (especially the shared spaces) is beautiful! I suspect that we may finally be able to toss those moving boxes!

This is by far the best assisted living facility in Shreveport/ Bossier area. My grandmother has truly enjoyed herself and they make her feel at home. It is not easy to put your loved one in a facility, but knowing that she is safe and having a great time with the staff and other residents puts our minds at ease. I would highly recommend this facility if you want your loved one to be cared for, loved, and made to feel "at home".

My mother-in-law has been in this facility for five years. She is 96 and had her share of medical issues during this time. All of the staff has been so great to her and helped her with her daily needs! This has become her "new" home and her "new" family. I can only thank the good Lord that she has such great care. I would recommend bringing your loved one here!

I was extremely disappointed with the respite care and facilities here. They were simply not prepared to care for my sister. There was supposed to be a nurse available for wound care, she was never available for me to show her how the dressing should be done. I removed my sister a day early, so the nurse didn't even complete the job, but she sure cashed the check. The chair in my sister's room had to be replaced, there was no dresser (the very nice maintenance gentlemen found one for her), and the television stopped working the second day she was there. I took her out a day early. I never did see or speak to an administrator, it was Saturday afternoon and I have not even received a phone call. Of course, there would be no refund for the day not used. I'm sure there was something about that in the 31 page contract. For $175 a day plus $20 a day for the nurse, I was really disappointed. The building and room are very dated. The staff seemed nice. UPDATE: The administrator called me a couple of days after I posted this review wanting to know if there was anything she could do to make this right. I told her I would appreciate a refund for the day and night that my sister was not there. She said it may take a couple of weeks but she would be happy to do that. Well, it is 2 1/2 months later and guess what? No refund yet.