SCARBOROUGH TERRACE

My aunt chose to live at Scarborough Terrace because she feels like she is in someone’s lovely home, not a facility. The holiday decor was gorgeous! We enjoy visiting because of the friendly, welcoming staff and residents. I especially appreciate the prompt, professional responses I receive from the staff when I have a question or concern!

The move to an assisted living facility and leaving the familiarity of their own home can be an emotional and anxiety full transition for an elderly person, and with my dad, it was no different. Since day one, Scarborough Terrace has been there for him and my family. A compassionate staff and attentive administration dedicated to his care and well-being has not gone unnoticed. Thanks so much to everyone at ST!

My dad has been residing at Scarborough Terrace assisted living for nearly three weeks. From the start, I have felt confident in my decision to place him here, as the facility has proven to be an excellent choice for his needs. The management team, excels in keeping families informed. They maintain open lines of communication, ensuring that we are updated and involved in every step of my dad's care. This attentive approach provides me with great peace of mind. The care staff is nothing short of wonderful. They demonstrate a high level of professionalism and compassion, which is evident in the way they interact and provide support to residents. Scarborough Terrace offers a diverse selection of activities designed to engage residents. The staff actively encourage my dad to take part, showing their commitment to promoting involvement for all. On top of all this, facility is beautiful and welcoming. It does not have an institutional feel at all, but instead is very home like. Overall, Scarborough Terrace is a wonderful place. Base on my experience, I highly recommend this assisted living facility to others seeking quality care and a supportive environment for their loved ones

Scarborough Terrace has been incredible to work with and have been very flexible with getting our grandmother moved in. Their communication has been excellent and proactive. They have ensured our grandmother has had a smooth transition to her new living situation and relieved some of the care we could not keep up with before her move. Highly recommend.

Scarborough Terrace is such a great place for mom to be living. She moved in a little over a year ago and we have been very happy with all of the care and services. The facility is warm and inviting, clean and full of goodness. The staff is consistent, without a lot of turn over, which says a lot in terms of them wanting to stay employed there! They are all so friendly, available, and helpful in ways that provide my mother with conversation, personal care, smiles and encouragement, check-ins, meal delivery to her room if she chooses, medication distribution, and housekeeping so that her room and belongings are clean and well-maintained. Communication is a real strong point. There is a monthly family zoom meeting that provides a forum for the management to deliver updates and upcoming event information. If you can't attend the zoom, they will email you notes so you are well informed about the goings on at Scarborough Terrace. The managerial staff in the various departments provide their email and cell phone #s so that it is very easy to contact them for any reason. I love this because I can ask for someone to go in and check on mom, set up transportation to area appointments (included in the cost to live there), talk with a nurse if she is sick, get help with hanging a picture or moving something, or speak to billing about any questions. Everyone is quick to respond and very helpful. The offerings for resident activities are plentiful and varied. A monthly calendar is distributed to residents and available for families to pick up in the lobby. Often they have invitational family events with the residents, such as a holiday party, cookout, or game night. The common areas are always decorated for seasonal celebrations, making the facility very home-like. I bring her great granddaughter to visit whenever I can and all of the residents love to see little kids there! There are several large common spaces with comfy chairs and sunny spots to enjoy, even in the winter. Residents gather and socialize often. Outside there are beautiful gardens in a wooded setting with paved walking areas and wildlife to view. Scarborough Terrace is not part of a large corporate entity, which I love; things are more personal than at another place mom lived for awhile. And also, the monthly rental cost for a room includes things like TV, landline phone, electricity, light housekeeping, laundry, showers and all three meals. They don't nickel and dime every little item. The overall cost is quite a bit less than area facilities because they don't have the corporate overhead. We do pay extra for her medications to be given to her, which is understandable, and a choice for the resident, depending on if they need that level of care or not. There is an in-house doctor that visits regularly, if you choose to engage that service, along with foot care, hair dressing, and in-house therapies such as PT and OT. This makes getting those services and treatments so convenient! My mom, like most people, I suspect, has her own quirky needs and habits...the Scarborough Terrace team has been adept at sorting it all out, meeting her where she is, and tending to her with kindness, talent, and a professionalism that comes out in a personal way. I highly recommend Scarborough Terrace. My mom is in the assisted living wing right now. If she needs memory care later on, they offer that, too. As an added bonus, their location is also great because it is easily accessible from I-95, I-295, and Route 1. It is right on the way to many places I go in Scarborough, Portland, and Saco, so it makes it easy to swing in for a visit. There is a Hannaford Supermarket and Costco a mile away and the Maine Mall is right down the road. My mom and I are pleased to give Scarborough Terrace a five-star review!