Serenity Place II

If I can lower the stars I would , overworked employees , facility is cleaned just to eye perfection , administrator fails to do her job and lets good help go to cover her mistakes , nurses are always late so medicine isn't given on time as directed , employees are working 16+ hours due to short staffing issues , administrator has employees who aren't qualified in the correct positions to do the jobs, has sick people still come in to work even if it's a health risk to residents, administrator also has other workers do her job and threatens cops instead of communicating and the list goes on! Your families deserve better have a better chance elsewhere! 0/10 I don't recommend

Very caring staff. They are taking very good care of my mother.

My mother has resided here since June. First in assisted living building and later moved into the memory care building. Staff are very caring of the all residents. Due to a smaller setting, staff seem able to get to know the residents and their particular needs/likes/dislikes. The place is always kept clean inside and outside.

The staff are excellent to work with at Serenity. The Nurses are always kind and helpful and really have a love for the patients. I been involved with other Assisted Living Facilities but none who give better care than Serenity. I highly recommend...

My Mother recently became a Resident at Serenity Place Assisted Living and Memory Care Facility in Ft. Payne, Alabama. I cannot say enough positive things about this assisted living facility! They have been wonderful. So helpful in moving and making the transition to a new home for my mother, who is 95 years old. Angie Tate, administrator was absolutely wonderful and supportive and helping us make the move for our mother and to make it a seamless and joyful experience. The staff work tirelessly to help you in every way. Mr. Tate is the maintenance and building Manager and he was absolutely wonderful in helping us hang pictures and installed new air conditioning unit, helped us move in and was extremely helpful in every way possible! Living Transitions for anyone can be trying but we made strong effort To be sure everything in our mothers apartment was exactly as it had been in her previous facility. They made it so much easier for us and for her. She immediately felt right at home as if she had been there for a long time. I am eternally grateful to have people who love senior citizens and who are there to care, help, support, and love them in a home away from home. My mother has some dementia but she saw two letters on the wall a S and a P as part of the decoration and she said what does that mean? I said what do you think it means Mom? She said I think it means SPECIAL PEOPLE! I couldn't have said it better myself. The people they serve are truly Special People as senior citizens who deserve the best care possible in their later years. To me it also meant the Special People who are taking care of them at Serenity Place. They worked tirelessly to see that everything is taken care of to serve the Seniors in their care. I live out of state but I travel back as often as possible and check on my mother by phone often and therefore I need a place that I am assured and confident that my mother will have the best care while I am gone until I return. It is obvious their love of people and the hours they work tirelessly to provide loving, caring, professional, services to the beautiful people they take care of. May God bless this facility greatly in the love and the caring it gives to those who need their help the most! Thank you so much for all you are doing for our family, our mother, and the community. Blessings!! Paula Whitaker Houston, Texas.