SNH Derby Tenant LLC

For over $9,000 a month vs the level of care provided I am amazed! They are under staffed. The people attending the residents are clearly over worked. The restrooms I have used are disgusting. I can’t attest to the patients facilities, but if the ones I have used are any indication they can’t be good. On my last visit there were dead roaches on the floor. Everywhere I walked was sticky. I am amazed that they get by with the conditions of the facility. The outside is extremely deceptive. The grounds are well kept and clean. The inside is a different story. I consider places like this to be a medical facility. Every place has bad days, but this has been my experience for years. I wish I was able to move the person I visit, but unfortunately that falls to someone else. Unbelievable! Too bad I can’t unload smells.

Sharon and the staff at The Neighborhood go above and beyond to care for our loved one. Our family member loves living there. The food, activities and outings are excellent. Having a beauty salon on site is super important to the clients.

Very pleased. The director and staff have helped so much with my mother And her transition. They are always very pleasant and willing to help in anyway. We are very happy to place our mother here.thank you for your love and kindness.

My grandfather was recently moved into the skilled nursing part of the facility. I was able to visit for the first time a few days ago and so impressed with the facility and staff. He seems genuinely happy to be there. The staff was so friendly and accommodating. Everything looked clean, the food looked delicious and the staff treated every patient as if it were their own family member.

The Neighborhood has been a Godsend to my friend Kimiko. With no family to turn to they took her in with open arms and loving hearts. The staff there is amazing and goes above and beyond to help the residents. Sharon Reynolds who runs the neighborhood gives 110% of herself every single day. She is always there to help and support residents as well as family members. She is a true Saint!