Southfork

The staff is wonderful. They do an amazing job. My mother has been there for one year. They show her so much love and compassion

A sample of Winston-Salem, NC, in the spring.

My cousin is a resident at Southfork, and it looks like a nice place but it’s not clean. They don’t have cleaning people and the residents are cleaning their own rooms. Many of the people working there are always on their cell phones and they ignore the patients and call bells. It seems like their cell phones should be in their lockers during their workday! The night shift workers sleep. Check your loved ones in house “bank account” regularly!!! Need competent management here…

Hey! Took a tour of this place loved it for my mother in law . I hope she can become a resident she will love it.

Southfork is great! Every time I pop in to visit my mother, no matter what day or what time, I ALWAYS find her well cared for. Never have I found a single need unmet, and that's saying something. FREQUENTLY I find aids simply visiting and chatting with Mom and they always ask if she needs anything before they leave her room. They genuinely want to make her comfortable and happy. The facility is well maintained and absolutely spotless at all times and never even once have I smelled any kind of odor. At meal times, the dining room is full of staff members helping to serve the residents, even the administrative staff pitches in. Phenomenal! There are activities and various outings taking place almost continuously, and residents' doors are decorated with their most recent craft projects. There is an over all positive atmosphere at Southfork and I actually enjoy spending time there. The staff are more than competent, and have earned my trust. They promptly inform me of any concerns about my mother, and I have peace of mind knowing she's in good hands there. That's worth more than I can say. If I had one criticism, it would be that there seems to be no particular staff person for the front desk. I assume it's a cost control issue, but it gives a false, disorganized impression. When calling the main number, you may need to try a few times to get an answer. Southfork is a really great facility, so do call back. It's worth it.