SPRING OAKS

My mother was not treated very nicely from the beginning here she was told she was allowed to have her very little dog with his diapers and then well 3 days after they made me pick up the dog, she died. Everyone was told if they got covid they were able to choose if they wanted to stay at Spring oaks to self quarantine or if they wanted to go to the hospital. I have never yet been informed on what decision my mother made however I do know that the ambulance came and picked her up and brought her to the hospital where she was pumped filled with pain medication and sedatives until her heart stopped. Two days prior to that hospital visit, she had to go to the hospital for low blood sugar because she could not get enough to eat. Food here is not very good and very small portions. Also no water. If it's at all possible, I will never send another family member to a nursing home or an assisted living facility if possible. But I know that's probably how we all feel. And I should clarify that my problem with Spring oaks is... the treatment of my mother, but also the lack of communication with me regarding why she had to go to the hospital.

Over the past 10-15 years I have got to know Karen Whittingstall really well. She has looked out for a few of my family members over the years and she always provides such wonderful care and comfort for my family members and all of her residents. Me and my family will always have the utmost respect for Karen because her dedication and commitment to provide the absolute best care for her residents is her #1 priority.

My mother 99 was treated with dignity and true concern. They were always honest about her condition.the staff made sure i.could facetime and communicate. A special thank you to Danielle and Vickie .

A difficult decision became wonderfully easy when we found Spring Oaks! From our very first visit we knew this place was different, very different. My fiancée's Mother was living in Tampa. She's a smart and witty woman, who raised a beautiful daughter! Our path in life includes ensuring Mom is happy and safe. We needed to find a caring and nurturing home closer to us, in Brooksville. By comparing the facility Mom was leaving and by our own previous combined experiences we knew exactly what to look for and what to expect. The day we were welcomed into Spring Oaks was a day we'll never forget! First, and foremost, is the incredible group of folks that make up the Spring Oaks family of employees. They embody all of the traits that any care givers should strive to attain. The continuous displays of sympathy and attention we witness are genuine and sincere. This includes not just the care staff but also the administrative and ancillary staff. To say the staff of Spring Oaks loves their residents is a huge understatement! Mom absolutely LOVES her new home and her new friends. We love that she is not just sleeping the day away or taking up space in a corner. Every day there are a variety of planned activities to keep the residents moving, thinking and laughing. With a piano in the main lobby, we never know who might take up tickling the ivories! As the music begins, the crowd grows and the voices lift in harmony! We LOVE singing along. Mom's favorite activity is Bingo!, of which she brags about her winning prowess. Another point I must discuss? The food. Not what you'd expect for an 'institutional' setting. The residents enjoy their meals in an informal dining room, seated at a table with three of their friends. The kitchen prepares a diverse variety of cuisine, including daily soups, main dishes and desserts. On holidays they prepare traditional fare, too. We know because we've tasted some amazing Corned Beef on St Patrick's Day and complete turkey dinners at Thanksgiving, for example. The staff always invites us to dine if we'd care to, not just for special occasions. As I am writing this review, I've found it more challenging than usual to translate my thoughts and feelings onto blank screen. Entrusting strangers with a loved one's care can be a daunting task. In so many instances there may be feelings of settling, of helplessness or even guilt. These are normal reactions typically, as we must walk away, virtually turning our backs on those who may have raised us and were there for us. BUT, my delightful conundrum is that I/we have NONE of those feelings about Spring Oaks and Mom being a part of that beautiful family. We, and she, feel the love and care each moment of every day. WE are wonderfully WOW'd!

Great place for Assisted Living. We could tell by the look on the faces of people who live here. When we visited, my wife asked 4 people if they liked living here and they all said yes...with a smile! We were looking for my wife's grandmother. The gentleman who showed us around is very knowledgeable about Assisted Living. He listened to our situation and discussed the options of assisted or memory care. We are definitely going to bring her here so she can see got herself.