Sunrise Assisted Living of Troy
Location
Amenities
Ratings & Reviews
4.8
out of 5
Based on 31 reviews
Reviews (5)
Brian Jones
Parnell did an excellent job showing me around the community, and pointing out how it would be a good fit for my loved one. He also sat down with me to hear what my loved ones needs are. He had a complete understanding of what I was looking for (type / level of care, etc).
Becky Eizen
Sunrise of Troy is very nice and cozy. It is perfect for people who need assisted living or memory care but not a BIG building. The staff is very kind. I want to especially thank Parnell for coming in on a Sunday to tour a family. Parnell is the consummate professional. He is kind, thorough, and knowledgeable. As a professional, I admire their care model and have placed many clients at Sunrise throughout the Detroit area.
Mary Morang
I don’t think you could find a better Assisted Living Facility! The facility is beautiful, bright, warm and welcoming. Much of the staff have been there for a long time, and they are kind and attentive to my mother’s needs. I’m confident my mother is well-cared for. She has also enjoyed meeting new friends and participating in the social activities. I would highly recommend Sunrise of Troy!
Cheryl Courage
My mom has lived at two prior facilities, and Sunrise Troy seems to be the best we have seen. I really appreciate that their main entry is locked to monitor who is entering and exiting. A staff member can buzz you in or out. This makes me feel at ease that my mom is safe. They have people sign in electronically to record who is visiting your loved one. The RN Jessica who did the initial assessment did a great job, using the more fine-tuned interview techniques I’ve seen the neurologist use to assess cognitive functioning. I could tell she was well trained and cared about doing the assessment according to the protocol. I appreciate that Sunrise posts staff pictures on the wall with staff name, position, and sometimes how long they’ve worked there. This is a great way to recognize staff, demonstrate transparency to family, and remind residents of staff names. Sunrise has dedicated care managers for the residents. Most places don’t take the care to do this, so we never knew the names of the staff assisting our mom. At other facilities, staff would often rotate, get replaced often, or not wear a visible name tag, all of which left us feeling lost and helpless about who was caring for our mom. Sunrise Troy has many employees who have been working there for years, which says a lot about how they treat the staff. I look forward to my mom moving in and sharing more good experiences.
Jessica
The experience delivered and received at Sunrise of Troy is unmatchable. Sunrise of Troy operates on a distinctive level far beyond mediocrity. This is evident by the unique culture of the incredible team that works diligently to serve others with incomparable compassion while preserving dignity and enhancing quality of life. Look no further; this is home.
