SUNRISE AT CANYON CREST

We began our search for a Memory Care facility for my husband’s sister. We fell in love with Sunrise at Canyon Crest the minute we finished our tour. However, we wanted to see what other facilities had to offer, so we toured many facilities and none compared to Sunrise. The grounds and the facility are beautiful. The staff is amazing. We first dealt with Jasmine and she is a superstar!! Very knowledgeable, patient and explained the process thoroughly. Sunrise is blessed to have her. We next dealt with Amy, she was just as amazing! Every single staff member we met through the registration and finalization of the paperwork were great! From Paulina, Tracy and Crystal everyone is very knowledgeable and accommodating. Thank you all at Sunrise. I am sure my sister in law will be very happy here.

As a hospice visiting nurse, I truly appreciate facilities that value teamwork and clear communication. The staff at Sunrise at Canyon Crest are professional, compassionate, and consistently responsive. Communication is excellent, and collaboration around patient care is seamless. It’s always a positive experience working with this team, and it shows in the quality of care provided to residents.

We visited Sunrise Assisted Living to research and understand what’s involved in placing our mother in memory care. My mother is 87 years old and has been diagnosed with dementia, so this was a sensitive and emotional process for us. We showed up on a Sunday without an appointment and were warmly greeted by the Associate Sales Manager, who graciously gave us a tour. From the moment we stepped into the memory care unit, we felt a sense of welcome and home—it was a place I could truly envision for my mother. One thing that stood out to me was seeing staff interact warmly and attentively with residents. This felt genuine and consistent, not staged for our benefit, as they had no idea we were coming. Following our visit, Amy (Sales Manager) reached out and invited us back for a second tour. During that visit, Amy patiently answered all of our detailed questions about medication management, dietary needs, and overall care. She did an excellent job explaining the requirements for medication management and the necessary paperwork, which was entirely new to us. Her patience and understanding were invaluable as we navigated this unfamiliar process. Amy went above and beyond by arranging meetings with the head chef to discuss dietary needs, the head nurse for medication management, and the administrator to explain staff hiring and training processes. Her professionalism and compassion made a complicated process much easier. Although we’ve decided not to place my mother in memory care at this time, Sunrise remains my preferred choice when the time comes. After visiting 12 communities, Sunrise stood out as the warmest and welcoming. To anyone reading this, I understand how heavy this decision feels. I pray you find peace and confidence as you choose the right place for your loved one. Thank you, Amy, and the entire Sunrise team, for your kindness and dedication.

We placed my mother-in-law at Sunrise/Canyon Crest a few weeks ago. She was struggling at 93; living independently. We saw a rapid decline. After 3 weeks at Sunrise she has found a new perspective and a reason to continue living. The staff are phenomenal, kind and welcoming. My mother in law loves the outings, activities and fellow residents. She is thriving in her new environment.

Mom has been at Sunrise Canyon Crest for 6 years now. I can not tell you how much it means to me and my siblings that she is at a facility that really cares for her. From the maintenance staff all the way to Heather, the executive director, everyone knows my Mom by name and are really good to her. If there are issues, they are communicated to me in a professional and caring manner. If I have issues, they are resolved quickly and without question. The Wellness Team is especially good at making sure Mom gets all her medication and if they suspect a medical issue, they are quick to call, so I can make arrangements with her Doctor. The day to day care staff are amazing, especially lately that my Mom's memory and demeanor is challenging. They are so patient and easy going, but firm with her. I could never provide this level of care and compassion on my own. For those of you reading the negative reviews, please note that they are over 5 years old. Is Sunrise a bit pricey? Yes, but it's worth every penny.