Sunrise of Cary

While considering a few different facilities, I found the sales manager, Caitlin, to be exceptionally gracious, kind, and very professional throughout our entire consideration. Although it seemed that we were settled on Sunrise, we ended up going to a (only) memory care facility. Despite the many weeks of on-going conversations with Caitlin, she was available, understanding, and gracious in her acceptance of our decision. Customer service is so invaluable, especially with today's many challenges. However, Caitlin made it very comfortable for me in our "good-bye" conversation. I don't usually write reviews, but I felt the need to do so in this instance. Thank you, Caitlin!!

This place is very expensive; while the care of some staff are very sub-par. My MIL stayed here (too long) and they charge for every scrap of help (IMO). Every month we'd have to ask about the increased charges (90% of the time) without any heads up. She fell 5 times there - three of which she was left UNATTENDED in her bathroom (clear signs posted to NOT do this) and of course she fell. She was in the AL part and they would drop her meal trays (not free) and then leave her room. No apparent help to cut her food, take the plastic lid off the tea, etc., or just sit and talk with her. We got out as soon as we could, with some of our savings leftover (not kidding - they will eat your $$$ in a hot minute). While the ED was helpful after EACH fall and anytime I had to inquire into an issue; at some point you look at the $$$$$ required verses the care (or lack of) and get your loved one out. She is now in a very lovely place; very caring staff that stay with her and make sure she is clean; a very responsive management group; and overall 200% improvement in my MILs "home". Run away unless you are super-rich!

My father has been in memory care for 6 months. He loves the food and has been happy. The caregivers are wonderful and like family. All the staff are very helpful!

Hello, my dog has recently been given away. All I know is he was given to a lady who works at an Alzheimer’s facility. His name is biscuit, he’s brown and white, and small-medium sized. If you have any information I’d love to get in contact.

Very good facility that affords services for people needing generally assistance to memory care. In fact, Sunrise provides many things for my wife such as safety, better interactions and activities, (social) though limited based on the severity of the cognitive abilities of the residents. I can best speak about memory care. Generally, the memory care unit is good. It is clean, has very good food with variety of menu items and the care is very good. I feel that my wife is safe and, with a few hiccups now and again, she gets very good care. The staff is friendly and is working hard to deal with the various issues involved with her care. This is a very good facility to bring your loved one for the special needs they have and you can not provide.