TENDER REFLECTIONS OF DEFOREST
Capacity
55 residents
Phone
(608) 842-2693Location
Amenities
Ratings & Reviews
2.2
out of 5
Based on 9 reviews
Reviews (5)
Paula Gibson
This building has been sold to NEW Owners and is under NEW Management. Improvements have been made to the care provided, environment, training, and culture. We have made multiple requests to Google to remove this listing, so as not to confuse users. Hopefully this happens soon! We apologize for any confusion. Instead, we invite you to check out The Koselig House and our Google listing, website, Facebook page or visit us in person to learn more.
Rebecca Anderson
We recently moved our mother here after having a bad experience at another assisted living home. From the first interaction with staff before the move and now after has been amazing. Me, my siblings and mother have been welcomed by friendly, professional staff and it is such a relief for all of us. I got to meet one of the owners yesterday and she knew exactly who my mother was and encouraged me to reach out if we needed anything. I don't know the history of past management that prompted some people to give poor reviews but I would not hesitate to recommend TR to anyone looking for a safe, caring home for a loved one.
Galen Hasler
Transformed by the new administrator, Christian, and government oversight. Feels like a top facility. All new staff are visibly doing the jobs you expect to see. 4 Residents sitting in WC outside for the first time!!
Linda Kieffer
Not sure what the inside & staff are like but the outside looks terrible. It certainly isn’t welcoming for new residents. The weeds around the building are atrocious. It looks like the building was abandoned. A very bad reflection on the facility & the neighborhood. If there’s a money shortage or lack of interest in upkeep, maybe request volunteers to help.
Paul Davenport
Residents do not have the ability to enter or exit the building on their own and their emergency call buttons have not worked since May 25, 2019 and management has not put anything in place for employees to check on residents on a regular basis. Poorly managed.
