Tender Touch Heart & Home Inc.

The director Joan is great with the patient. Staff is always friendly. The facility is always clean and neat and take very good care of our loved ones.

We moved my Mom into TTHH Nov 2024, after realizing this would be the best for her at this point in her life. From the first visit, meeting Dona (owner), Joan the Director and many of the nurses, I felt this was the best decision. The facility was clean, very tidy, beautifully decorated and homey! My Mom suffered from dementia and she moved in pretty sick, but the staff was so wonderful. I was moving her in by myself, and Barry (Joan’s husband) helped so much getting her Tv set up, assembling furniture..etc. My Moms stay was very short, but the entire time she was well taken care of, 24/7. All the nurses and staff were amazing, especially Diane. I can only say good things about Tender Touch, and will be forever grateful for how they treated my Mom and I. Thank you so much for everything.

My experiences had been A+ with tender touch. When my sister was no longer safe to be alone, it was the best choice we made. We have been overwhelmed with the care and the ability for the staff to make her comfortable and satisfied in her home, there. Really appreciate Melissa Baumgardner NP, checking on her and keeping her healthy, as possible. Thanks again to all of the staff members.

My aunt has been a resident here for over seven months now, and our family couldn't be more grateful for the care and compassion she's received. From the very beginning, the staff made her feel welcome and cared for like family. They take time to know each resident personally and go above and beyond to make sure everyone feels valued and comfortable. The facility is always clean, cheerful, and full of life - there's a genuine warmth in the atmosphere. Communication with staff has been excellent and we feel confident that she is in good hands with their onsite medical provider for any primary care needs. We are thankful for the entire team and the way they pour into our aunt.

My mother-in-law has been a resident of TTSS for 2 months and while this is a short time to form an opinion I will say she is very pleased with the services, amenities, apartment, and staff she interacts with on a daily basis. She had been extremely reluctant to move into an assisted living facility due to cost and loss of independence. Once she realized she could no longer safely drive she understood it was time. Since at the Westport facility she continues to keep busy, participates in the daily on-site activities, and enjoys her meals. The meals are put in her apartment on days when she is out of the facility on one of her “adventures”. She is checked on multiple times throughout the day which gives her a level of comfort and safety. Honestly, I do not understand how this level of care can be provided at the cost charged. TTSS and her many friends who take her out have made her transition to not driving much smoother than any of us expected. Full disclosure, there was a miscommunication up front regarding the first month rent which has been resolved (thank you Melissa).