TerraBella Cramer Mountain

We absolutely love TerraBella Cramer Mountain! The community is clean, welcoming, and truly feels like home. The caregivers and management team are amazing—kind, attentive, and genuinely caring. Everyone is friendly and supportive, and you can really feel the sense of community. Large, bedrooms and bathrooms (safe design). Highly recommend!

TerraBella Cramer Mountain is a very nice facility. All that staff and managers do a wonderful job taking care of the residents. There activity program meets the needs of all there residents. Its a very clean and loving environment.

Do I have a family member here, no. But I'm happy I don't. One of the sweet ladies in their care was out roaming and they had zero clue. She walked across the road several times (cramer mountain road is obnoxiously busy in the mornings) till making her way back to the facility. My coworker called and they finally went out and got her back in. But not having the doors locked is a problem! Not knowing where someone is with any sort of cognitive impairment is a PROBLEM! So thankful she wasn't hurt! Staff seriously needs to do better! Also she was confused a bit once she got back across the road on which direction to head towards. Randomly walking to a church daycare, using the bathroom and then roaming back across a busy road. Do I understand that most residents are free to come and go, yes but clearly the sweet woman had some sort of cognitive impairment and the staff was completely unaware and acted nonchalant about it.

I had to make a hard decision to place my mom in a facility. Denise and all the ladies at Terra Bella have been super. They are so great with my mom. Could not have made a better choice for her. The ladies in the area where my mom is are so kind and helpful.

TerraBella at Cramer Mountain has gone above and beyond to take care of my mother.They have made constant contact with me, when I needed to be there. Most importantly above all things I will remember is the true CARING staff that works there. I've rarely come across such a dedicated group of people, who genuinely enjoy the work they do....and it is hard work. The facility is always clean. They go on meaningful outings and engage in cognitive and physical stimulation. When my mother was in the hospital, 7....7 of the staff members came by on their own time to visit her. The executive director pulled a rabbit out of a hat for me, when I was having a "moment" of frustration with the healthcare system as a whole....she was there to walk me through what could be done. I can't speak fondly enough about the friendships I have made with the staff and the ease and care that they worked with my mom. No place is perfect, but this environment is intentionally cultivated to reach for excellence. Great job!!!