THE COTTAGE OF SPRING BRANCH

The first time I walked into this place, 2019, I was truly amazed that this place was an elderly care facility. It is probably the cleanest facility I've ever attended. The clean smell amazes me! The management seems to really care and the staff are really friendly and attentive. The only problems that concerns me is that they, like so many in the medical field, are understaffed compared to the pre-covid era. They contact us when there is a problem and keeps us informed and up to date on my wife's mother's care. Most of the problems experienced seem to be the rules and regulations they face or things completely out of their control. No place is perfect, but this place is exceptional compared to most assisted care facilities. My own mother worked in this field when I was younger and those places might get two stars on their best days . May God continue to bless us by being able to keep my mother-in-law here instead of a lower quality place.

Now under the caring ownership of Village Green as of October 2024, the community has seen many thoughtful physical and aesthetic enhancements that reflect a renewed commitment to comfort and quality. Wendy is a wonderful, hands-on manager who truly cares about the residents and team, and many of the staff members have been part of this community for years, creating a familiar, welcoming environment for residents and their families.

Should you require the assistance of a facility to take short, or long-term loving care of a family member, The Cottage of Spring Branch is an excellent choice. The Cottage team is made up of a closely knit family of health care professionals. A cohesive unit with a clear objective. Doctors, nurses and caregivers with a passion to Heal, Care for and Protect your loved one. A place where resident's needs and well-being are first priority. Residents are family members here. Treated with the love, respect and dignity they deserve, want and require as your special family members. A personalized care plan will be created to meet your loved one's specific needs for mental and physical nourishment. Your family member will be actively engaged and assisted here. Tasty and healthful meals are freshly prepared morning noon and night. This is NOT a typical assisted living facility. My wife and I moved my mother here a short while ago. Mom had been at a assisted living community here in Houston for well over three years when we began noticing signs of neglect. My mother was not herself and was not being treated well. Now that mom is here things have dramatically changed. I'd say her life as well as mine and my wife's has taken a 180 degree turn for the best ! My mother is now happy, less medicated, well taken care of and sings ! I do not worry about the care she is receiving here. I know she is receiving the best care here. I encourage everyone in need of a highly skilled, extremely knowledgeable assisted living facility to come to The Cottage. The level of commitment and dedication to providing health care services is truly unparalleled. Give them a call. Set-up an appointment. Evaluate the facility and amenities for yourself, more importantly, for your loved one. You will be glad that you did.

I am amazed at the personal, attentive care given by all staff at The Cottage of Spring Branch. It has a "homey" feel. The owner is extremely hands-on. She personally sees to it that residents are loved like family. Meals are prepared fresh with the mental and physical well-being of the residents in mind. The building and landscape are beautiful, but the compassion shown to those residing in the building far outweigh that beauty. And that's what matters when considering a new home for your loved one. I would highly recommend The Cottage to my family and friends. You will be in good hands.

My parents have been residents of The Cottage of Spring Branch for over three years. Their quality of care was fairly adequate for the first two years, under the previous management. However, since the new ownership has been in place, my parents, siblings, and I have been exceedingly pleased. Zahra seems to make every effort possible to ensure that each and every resident is treated with love, respect, and dignity. She goes through painstaking measures to screen and hire Caregivers who share in her vision of caring for their residents. I’m thoroughly satisfied with the care both my Mother and Father are now receiving!