The Drake

I am pleasantly pleased with the way this community takes care of the seniors. The new Executive Director Cydni had been wonderful to work with. She was able to get my father moved in. She did what she could to make sure all required documents were collected. We also love the activity coordinator Hannah. She is so loving and caring to the seniors. I am so happy with the decision to have my father start the next chapter of his life. What a beautiful place and great staff.

I toured the property during the Summer. The staff member who gave me the tour informed me that the manager was not in. She took my contact information. I asked if there was a waiting list. The staff member informed me that they didn't have a waiting list right now but they also didn't have any availability. She stated the manager would reach out to me. After not receiving a phone call, I called to follow up with the manager. I spoke with a staff member who transferred me to the manager's voicemail. I left a message. One time I called and the staff member said, the manager is in the office now and she will transfer my call. It went straight to voicemail. This pattern continued until I finally got in contact with the manager at the end of October! The manager informed me that there's a waiting list. She then asked for my information which I initially left when I toured during the Summer. There was no explanation of why my calls were never returned by her. Based off of my experience, I don't have any confidence that I will hear back from her.

I took a tour today with my husband and the facility is state of the art, immaculate and well maintained. We had a bit of a rough start with The Drake several weeks ago, however, our latest experience has been nothing but positive. I wanted to leave an updated review. The caregivers and staff are very friendly and you can tell they enjoy taking care of the elderly and they love the residents and their jobs. It truly showed today as we toured how much they go above and beyond for the residents. The Director is friendly, professional and very knowledgeable. We are glad we found this facility for our loved one.

We toured several Assisted Living Facilities in the area and beyond. The Director, Jolyn, really sets the tone for entire team. They provide quality services and have an amazing group of caregivers. The PT team has my Mom working hard on strengthening exercises and techniques for improved mobility. It’s a great atmosphere, they always have activities led by a fun and engaging Activities Director, Shane! Instead of doors that swing open, there is a (sliding) barn door on the bathroom with floor to ceiling shelving and instead of a closet door, there is an armoire. It makes it easier to get in and out of spaces and reach what you need. For me a HUGE advantage and provides for more independence. To top that off, there is a lovely and safe and inviting courtyard. Highly recommend; Great Leadership, Great Care, Great Space, Great Value!

The directors of this place are very unprofessional. Been waiting for a refund check that they assured me was on the way for months now!!! Multiple emails and phone calls with them saying they were looking into it and it should be any day and no communication back now. Still nothing. I’ve called and left messages and the one director Hannah who I spoke with said I’m on top of her list to get back to me looking into what happened and wks later still nothing. I do not recommend at all. Also some of the nurses were very rude and acted like my father was nothing but a nuisance. Beautiful facility run very poorly