THE GARDENS AT LA CHOLLA

Our visit today was to find the best community for my 90 year young mother, and The Fountains looks great! Our tour with Tammy Cornett was comprehensive, she answered all our questions and has such great energy - you can tell she cares about helping others! Ticked all the boxes and I will look no further! Thanks Tammy and all the staff we met today for building a loving community!

Mom knew she needed to move into assisted living, but had been reluctant to actually move. She's been at the Inn for over a year and LOVES it. The activities, her apartment, the fellow residents, the staff-- she is completely satisfied with it all. The team goes above and beyond to look after the residents. They are unfailingly kind and quick to notice any health changes. Mom's not ready to move closer to me but for now she's in a safe place and we'll cared for, which helps my peace of mind tremendously.

My parents just moved into the independent living part of the Fountains. Colleen guided us through the process and everything was so smooth. My parents seem very happy!

This review is for the Inn at the Fountains, the assisted living section. A couple of suggestions if you are considering this place: be aware that your rate will increase multiple times per year. Before I took my Mom out, we were facing 5 increases from February to August : an annual rent and care cost increase as well as increases based on care needs (2 per year), then an increase because she went on hospice. Hospice provides all med management and showers, but the facility planned to increase her rate $500/mo ( I was told by management ) for her being on hospice. Also be aware of your loved ones service plan and don't assume that the items that are on it, that you are paying for, are actually being completed. I found that as her needs increased, it became increasingly difficult to get those needs met, even though we were paying for them. And finally, you will get an email several times a year asking you to donate money for a bonus for employees at the end of the year. In all my years as a nurse, we were taught that it is unethical to ask for, expect or accept money from patients or families, but you will get that letter. I feel that I am paying thousands of dollars a month for my loved one's care and the facility can pay bonuses from that. Consider looking at small senior homes as well as big box facilities and ask lots of questions before you decide. In my research, I found that most of the smaller homes raise rates yearly, if at all. There were many good staff at the Inn who truly care, and some who do not, which is true anywhere.

The staff at The Fountains is wonderful and caring. One of the reasons we chose The Fountains independent living and the Fountains assisted living, The Inn, was because there is very little turnover in the staff. It is so important for my mom to see familiar faces, people who know her well and care about her. My mom loves the activities and outings. There is something interesting to do every day. She especially loves the musical events. She has a very nice apartment that is well-maintained. I don’t live in Tucson, so having my mom cared for by The Inn’s competent, kind, and caring staff gives me comfort. I am happy to recommend The Inn.