The Harmony Collection at Roanoke Memory Care

The Harmony Collection at Roanoke - Memory Care brought our father back to life at a time of hopelessness. They gave us time to create more memories and for our father to leave an everlasting impression on more people. They’ve given me reason to believe there are still good in people and it’s possible to find joy in such a dark time. Our family forever be thankful for them and will never forget what they gave our family.

Do not put your loved one at this facility. My husband was sent in an ambulance to the emergency room and I was not notified. He laid alone and unable to speak for himself for 11 hours. When I came to the facility to visit him and he wasn’t there was how I discovered he was in the hospital. My husband has since passed away and I was charged rent for his room even though his belongings were moved out. It took me several days to get the over $6000 back. No one would return my phone calls or seemed to care about the error. I had to get my bank to get the money back. Now they are charging me for non sufficient fund charges and a late payment fee for money I never owed in the first place. How insensitive And uncaring can one place be? Not what a grieving family needs or wants to deal with!

Do not put your loved one at this facility. My husband was sent in an ambulance to the emergency room and I was not notified. He laid alone and unable to speak for himself for 11 hours. When I came to the facility to visit him and he wasn’t there was how I discovered he was in the hospital. My husband has since passed away and I was charged rent for his room even though his belongings were moved out. It took me several days to get the over $6000 back. No one would return my phone calls or seemed to care about the error. I had to get my bank to get the money back. Now they are charging me for non sufficient fund charges and a late payment fee for money I never owed in the first place. How insensitive And uncaring can one place be? Not what a grieving family needs or wants to deal with!

I moved my mother into Harmony 6 weeks ago and have nothing but positive things to say about the staff and management. Everyone goes out of their way to make the residents feel at home and engaged, and they've helped me tremendously getting through this very difficult and emotional period. My normally anti-social mom has made friends with other residents and enjoys the activities and freedom to walk around the spacious grounds. My family and I have complete peace of mind knowing she's safe, happy, and being well cared for.

I moved my mother into Harmony 6 weeks ago and have nothing but positive things to say about the staff and management. Everyone goes out of their way to make the residents feel at home and engaged, and they've helped me tremendously getting through this very difficult and emotional period. My normally anti-social mom has made friends with other residents and enjoys the activities and freedom to walk around the spacious grounds. My family and I have complete peace of mind knowing she's safe, happy, and being well cared for.