The Hidenwood Retirement Community

I am so grateful for the almost 4 years that my dad was able to live at the Hidenwood. Dad passed away peacefully almost 2 weeks ago and the staff at the Hidenwood continued to deliver compassion and care to us as we cleaned out dad's room. Although everyone we encountered over the years has been exceptional, a special shout out goes to Joyce and to DeDee. Joyce worked closely with dad and he thought the world of her. She called him, "her little buddy" even though dad stood 6'4". DeDee is often at the reception desk and can be seen both interacting with the residents and assisting visitors alike. No one could fully compensate these ladies for the love they show and the service they provide everyone they come in contact with. I would give 6 stars, but Google only lets me give 5.

Beautiful community with awesome people!!! Always will see friendly faces and wonderful atmosphere!! Everything is set up nice with positive vibes! Definitely will recommend!!

Beautiful community with awesome people!!! Always will see friendly faces and wonderful atmosphere!! Everything is set up nice with positive vibes! Definitely will recommend!!

Don't do it. We moved our mother out of the Hidenwood to another facility and within DAYS she showed improvements. You will regret it. You can get true, skilled caregivers for what this place charges. Update | 4/12/24 For those of you touring Hidenwood, be sure to ask questions about consistency of care, communication protocols and escalation procedures. As with any sales process, everything is bright and shiny until you sign the dotted line. Our experience fell apart shortly after we were handed off to the nursing and administrative staff. Do yourself a favor and pop in outside of the guided tour to see how the residents in Memory Care are actually being engaged with, spoken to, etc. Observe what the caregivers are doing? Are they interacting with the patients? Or, is everyone pointed to the TV and the CNAs are on their phones? These are the things to look for.

Don't do it. We moved our mother out of the Hidenwood to another facility and within DAYS she showed improvements. You will regret it. You can get true, skilled caregivers for what this place charges. Update | 4/12/24 For those of you touring Hidenwood, be sure to ask questions about consistency of care, communication protocols and escalation procedures. As with any sales process, everything is bright and shiny until you sign the dotted line. Our experience fell apart shortly after we were handed off to the nursing and administrative staff. Do yourself a favor and pop in outside of the guided tour to see how the residents in Memory Care are actually being engaged with, spoken to, etc. Observe what the caregivers are doing? Are they interacting with the patients? Or, is everyone pointed to the TV and the CNAs are on their phones? These are the things to look for.