The Magnolia

This place deserves a minus 5 ! They drugged my brother to the point that he couldn’t even walk or talk. The food was terrible and the so called care was even worse. They would not put fall prevention measures in place to prevent my brother from falling and many times claimed that he fell when I found bruises and black eyes.. as seen in the attached pictures. I wouldn’t put my loved in this place.

This place doesn’t even deserve ONE star. Do not put your family member in this facility. The Nurses or Mech Techs do not care. The place is filthy and so are the attitudes of all staff. They are using a mattress as a bed rail, when asked about the mattress on the floor because my father was in the same room and had already fell and received a concussion. The facility told me they didn’t have bed rails, and was using it for the safety of the patient on the bed. How can you even have patients that require bed rails if there aren’t any ??!? The staff didn’t offer to help feed this patient while I was visiting my father. The patient just didn’t eat.

Watch Out!!! I recently voiced some concerns about my family member's care and next thing you know I was being threatened to be reported to social services BY THE EXECUTIVE DIRECTOR of the facility . I have voiced concerns repeatedly to several people including the ED and the Resident Services Director and each time I get dismissed and still no changes to my family member's needs.

My mom is at the Magnolia Assisted Living on the Dementia side. Their are the sorriest place I know of. Some of my moms clothes are missing & her feet are swollen & they don't care. She has been there a month & they haven't not once looked for her clothes. I have told them 3 times about her stuff and all they keep saying is their looking for them. She has been there a month & I'm just now finding out she has a Urinary Tract Infection. They never once said anything to me about it. If they are worried about this virus going on, then why do they have a so called nurse working inside that can't talk from having larengites. 8f I ever get her somewhere else to go she'll never step foot in there again & I won't etheir

My mother recently became a resident at The Magnolia. I have dealt with 6 rehab and/ or assisted living facilities with my mother. The people at The Magnolia are the nicest people I have ever encountered. They were interested in her care and have done everything they can to help her get the services she needs. They are even going to take her for her doctor's appointments. This will be so much help for me. I cannot say enough positive things about The Magnolia. I can rest easy knowing my mother is getting the care she needs from kind and compassionate people.