TLC PACIFICA

Brought my bed ridden mother here for a month. She saw someone every two hours. She developed a bed sore in the middle of her back because she wasn't adjusted. She was delirious except when she she was expressing how bad she was treated here. Worked hard to bring her home, took time off work to be her full time. No televisions, nothing to occupy her time. Just a empty room and a lady coming by for food, changings her and pills. If you relative is able to get around, that's better, they have activities and exercise and television shows. If not, their left in their excretion til someone comes by.

Cristian is extremely caring with the residents and wants their time to be well-spent with activities and community. He is always available for a text and very responsive to any questions or concerns. Sometimes I felt like he must work 24/7 365 days/yr. Our Mom was there for just over one year and he always made her feel welcome and included - he is very versed in dementia care and made us feel confident she was getting great care. The residents are all very sweet and would try to include and engage our mom whenever possible. We were very grateful for Cristian and his staff.

Cristian graciously came to our rescue when our 106 year old aunt needed emergency care. He followed through with everything he told us, he was always available by phone and she got excellent care. Flora took especially good care, and provided extra care when she needed it. We ultimately had to move her to a facility in another city near other family members .

As a priest, who visits elderly care homes all over the Bay Area, I have seen the whole range of very poor homes to excellent ones. When the time came for my brother and I to place our elderly mother (95 years), who was suffering from advanced dementia, we were most fortunate to have found TLC Pacifica. Our mother's care was exemplary and genuinely compassionate. Christian is a truly unique individual, who made it a point to come by, nearly every day, to look in on Mom. Whenever we were visiting and he was around again, he would make it a point to visit with us, giving updates on Mom's condition and always being optimistic, without being unrealistic. We are deeply grateful to Christian and his staff for the care they gave Mom all the way until her passing. On a separate note, the cost of Mom's care at TLC Pacifica was quite reasonable - something difficult to find in the Bay Area today. Given the excellence of care, we believe that the money spent, could not have been spent better. May God bless Christian and his staff in their continuing good work aiding so many in need.

A True Blessing – TLC Pacifica Elderly Care Cris and his team at TLC Pacifica Elderly Care are truly angels on earth. My mom had been in and out of the hospital for years for various reasons, and it wasn't until she was diagnosed with Lewy Body Parkinson’s Disease that we began to understand her condition. Unfortunately, her medical team struggled to provide the right support, and we came close to losing her several times. In addition to managing my mom’s health, my dad had been living with Parkinson’s for eight years, so balancing their care with my own children, full-time job, and everyday life was becoming overwhelming. How I Found TLC I came across TLC through a list provided by my parents' social worker. I remember knocking on Cris’ door, feeling desperate, and begging for help. Without hesitation, Cris welcomed me in, listened to my story, and immediately made me feel at ease. He shared his own experience caring for his grandparents, which inspired him to create TLC. It was clear from that moment that TLC was where my mom belonged. Shortly after our conversation, my mom became a resident. A Miracle of Improvement When my mom first arrived at TLC, she was bedridden during the day and rarely communicated. At night, she struggled with extreme hallucinations and paranoia, often staying up for hours, agitated and screaming. Cris believes that the key to successful care is alignment between the family, the care facility, and the medical team, and it quickly became clear that my mom wasn’t receiving the appropriate medical care. After several discussions, Cris and I decided it was time to switch her to a different provider. Almost immediately, we saw a change. Over the course of several months, my mom went from being isolated in her room, bedridden and non-communicative, to eating with other residents and eventually even standing and dancing! Her progress was nothing short of miraculous. Eventually, my dad joined her at TLC, and together, they received the best care possible. One caregiver who stood out above all others was Flore, whose compassion and dedication to my parents was like nothing I’ve ever witnessed. She treated them as if they were her own, and I will forever be grateful for her kindness and support. Ongoing Commitment to Excellence What also sets Cris apart is his unwavering commitment to learning and growing in his field. He has spent the past few years attending classes to become certified in neurodegenerative diseases and deepen his understanding of the conditions he helps manage. His dedication to his work is a true testament to his passion for providing the best possible care for our loved ones. Top-Notch Care at TLC TLC Pacifica Elderly Care offers nothing short of top-notch care. Without their unwavering support and love, I genuinely believe we would have lost my mom long ago. I am forever thankful to Cris, Flore, and the entire TLC family for everything they’ve done for my parents and me.