VANCREST OF ST MARYS ASSISTED LIVING

My mother was in Vancrest for 3 years before she passed. In those 3 years I seen and felt the love that each and every one of staff members had for my mother. I will never be able to show all of you my gratitude and love for what you all have done for my family. From the bottom of my heart Thank You!

Very disappointed in the care my grandfather has received. Nurse on duty does not follow the orders for his cough syrup administration. Went to visit at 11am and she hadn't given it to him at all yet. He was coughing and wheezing. Asked for her to give him some, we waited another 30min and she still hadn't. Finally, decided to call Hospice on call for follow up. The orders in his chart say every 6 hours. Secondly, she never communicated the needs to nurse coming on at 2p. She has a dismissive and rude demeanor. Thankfully, the 2nd shift nurse, Chandra (I'm not certain I'm spelling her name correctly) was kind, caring and responsive to my grandfather's needs & chart orders. I would give Chandra 5 stars, kudos to her. This facility needs more nurses like her. Thank you, Chandra ❤️

Vancrest is a top facility. The residents are super friendly and nice to everyone! The staff here welcomes everyone with open arms. The managers and bosses here are amazing if there’s an issue you go to them and they get it taken care of in a timely manner. The food is always very good, nice hot and fresh every meal! The facility is very clean and well taken care of no matter what. It’s an amazing feeling to be apart of such a wonderful team. I wouldn’t go any where else!

Vancrest is the best nursing home I have ever visited! It's always clean and smells amazing when you enter the building. They offer fresh cookies and coffees to their visitors as well as residents. Their food is great and their kitchen is always clean and organized. I would definitely recommend Vancrest to any of my family and friends!

The staff is extremely compassionate and the building is well cared for. There is good communication between staff and families of residents. The only reason I didn't give them five stars is because the food could use some improvement.