Village House, Inc.

Go see Stewart! He quickly diagnosed me with Oscillopsia aka bouncing vision. After describing my symptoms he knew exactly what it was and the tests he performed on me proved the diagnosis correct. I’d lived with bouncing vision for two years. After just four sessions I began to see improvements! I’m so encouraged! Stewart is incredibly knowledgeable, experienced and willing to work with my schedule to get in to PT 3x a week! I went to the Rogers location. Also, did you know that you don’t need a referral from the doctor? My insurance is paying, too! I wish I had known sooner that I didn’t have to live with bouncing vision!

First, i don't know why it doesn't show the FIVE STARS that I posted. I cannot recommend Fysical Therapy & Balance highly enough. From the moment I started going there, I experienced outstanding care and expertise that has truly changed my life. I have a chronic shoulder problem that required injections every three months, which would spike my blood sugar as a diabetic. Since working with Dr. Stewart Ong and Chris, my pain has improved dramatically, and I can finally use my shoulder comfortably. Chris also went above and beyond when I asked about a concerning spot on my upper chest right under my neck. He encouraged me to see a dermatologist, which led to the early detection of melanoma — he literally saved my life before it spread to my lymph nodes. Before coming here, I had frequent, severe falls that even sent me to the hospital multiple times. Since working with Chris at Fysical Therapy & Balance, a testament to their incredible skill in therapy and balance training. The reason I first came to Fysical Therapy & Balance was for vertigo, and Dr. Ong fixed it in one visit. He thoroughly explained the causes, the treatment, and exactly how it would work. Unlike other places, he does not push unnecessary products. He only recommends something if you ask about it. One product I asked about was Biomechanic Labs Arthritis & Inflammation, has been nothing short of miraculous — it works within an hour and has helped immensely with pain and arthritis. I have always gone to Mercy Therapy, but it did not even come close to the level of care, talent, and compassion at Fysical Therapy & Balance. Dr. Ong and Chris are truly exceptional. If you are looking for a physical therapy clinic that is knowledgeable, caring, and genuinely focused on your health, Fysical Therapy & Balance is the best choice. Be sure to tell your doctor that Fyscial Therapy & Balance is the only place you want to go for your phusical therapy you will be so happy that you did

The doctor there read the PT request from my doctor that said "ankle instability." Within the first 5 minutes of being there for the first time ever, he put a pair of (non returnable due to "covid") $85 socks on my foot without disclosing the price. I had surgery to correct the ankle instability so not sure what the socks were for. He was trying to diagnose me with a condition to make me need more PT. My PCP strongly disagreed. They do not have a cold therapy machine for after which is pretty standard for PT. I went there and basically rocked back and forth on a board, stretched, and did a TENS unit. They never discussed my part of payment after insurance coverage, and conveniently waited until the end of my services to bill me for 3 months of care. The actual therapists there are nice and knowledgable. Oh! and my husband died the day they billed me. I responded and let them know and that I would pay it when I could. Their response was " our condolences. Please pay within three months so we don't turn you over to collections." Read into that to what type of boss they are working for. Their equipment seems old and dated. Just had a pretty horrible experience with them.

I love the staff ! They are so friendly and courteous. I love how they get you motivated and always ask if the exercises are causing pain as the treatment continues on. They really care about your progress and comfort during your PT therapy session. My Mom went here a few years ago and loved the place ! I used to pick her up and we would go out to eat afterwards. A positive note: they ALWAYS sanitize the equipment and treatment tables. This is important to me. I was a nurse and very concerned about about the spread of viruses and germs. They work with all types of rehab conditions and all ages of adults. Best place, hands down for your PT needs !! Way to go guys !!

I took a hard fall from my bicycle and really messed up my whole left side. I was in a lot of pain and could barely move. Stewart got me in quickly and evaluated my condition. Then he got me started on a recovery schedule coming in 3 times a week. The therapists first worked on me to realign my back and other parts, then strengthening my core. It’s taken time as these kind of injuries do but I’m really happy with the outcome. I feel I received very good care from everyone and I’m especially grateful to Melody. She was so good at loosening up my tight muscles and joints and she was very encouraging giving me valuable information on how I can help myself. I’m a Big fan of the people here at FYZICAL they helped keep my spirit up when I was in so much pain.