VILLAGE OF SOUTHAMPTON

Excellent location and excellent Staff and Fun loving residents here too

I came in to visit someone in memory care not so long ago, if you are considering signing a lease on the 4th floor don’t do it. The food they serve there is completely disgusting as the presentation has no effort as well as it’s not fresh food as any other floors. They pre pack the food and wrap it up for residents on memory care and food is dry. Also to get in you have to ring the bell and wait for a staff member to come and open the door. It took them 20 min to open the door. It’s not the staff fault but it is the management fault for overworking these employees with over 30 residents and expect them to open the door. If it’s hard to open the door on time hire more people or at least offer the code to residents relatives. This is not the first nor second time this happened. MANAGEMENT PLEASE DO BETTER. Either pay the workers a good amount or hire more people… this is not what we pay for when it comes to the cost of living in memory care and it’s unacceptable.

My mother lives here. This used to be a great facility until they appointed a new GM. First name is Meaghan. I have tried numerous times to reach her without success. Residents must now be in their rooms to get medicine rather than being social which is so important to older residents! As a result, my mom didn’t receive her blood pressure meds for two days and her BP skyrocketed to 180. Tonight, after we took her to dinner, she was locked out of the facility at 7:45! This place is a mess and is being woefully mismanaged for the benefit of the GM rather than for the residents. My mom has many friends here but if something doesn’t change immediately, we will have to look at alternatives. I can’t have some bureaucrat risking my mom’s health to cover her butt because of HIPPA. It is unsafe for residents to not receive meds and be locked out for “safety”. Certainly not the safety of residents. The potential liability they are taking on is astounding. UPDATE: I spoke with Megan and Stacy. They worked with me to allow my mom to take meds in the main room and they will show my mom how to get in the building when it’s locked. I was thankful for their responsiveness and look forward to my mom being happy with her living situation once again.

I recently had the privilege to visit this lovely retirement home and was impressed with what it offers. Firstly, stepping into this building, you don’t feel like you are in a retirement home. It smells and feel more like a hotel. The services that were provided were specially designed and catered towards each individual where they were treated as VIPs of a hotel. They don’t just sell you a place to live. It’s a lifestyle in a safe and luxurious environment. It is modern, with high ceiling and extremely clean. There’s a cinema, pool. Salon, gym, restaurant and great views.

We love living at The Village of Southampton. The people who work here are fantastic and very helpful. The food is outstanding! The building is wonderfully planned and the apartments are lovely. And, it’s close to Rice Village. We also have delightful people living here with us! Mike and Joyce Bradshaw. This is a sunrise that we photographed from our building!