VILLAGE ON THE PARKSTEEPLECHASE

My mom has been a resident at Village on the Park for many years. She has been through the entire system from independent living to assisted living and is now in memory care. She has always been shown kindness, compassion, and the best of care at Village on the Park. I toured many places in my quest to find the perfect spot for my mom because I wanted her to have the most amazing final chapter of her life and we found it here.

I have been communicating with Kayle at Village on the Park Steeplechase for a couple of months, on and off. We did an initial visit and a return visit after a recommendation from a dementia care consultant, wanting to settle my mom in an independent living apartment, so I also had conversations with the home care support agency that serves clients on site. It’s truly a wonderful place; many of the staff have been there for the long term, which means so much in terms of being confident that it’s a positive environment where people are working well together to support their senior residents. Kayle was so helpful with my many question and the attention to detail there is truly impressive. It’s a vibrant environment that seems like it will be a pleasure to live in.

I love this place! The staff is amazing. They are always working to make sure every need is met. They always have great events for the seniors to keep them active. I would recommend them to anyone looking for a senior living community.

They can’t keep staff to the detriment of their residents and their families. Information doesn’t transfer from one shift to the next so family is forced to be involved 24/7 to do their basic work for them. FOUR Executive Directors so far in 2024, each lacking ALL the previous & pertinent info from before their arrival. The neck alerts in for Asst Living residents RARELY work so my father sits waiting to use a bathroom for 30+ minutes and that’s IF they receive the notification at all. 80% of the time they never receive it…or so they say. Nasty attitudes from Asst Living Med-Techs and staff. They’ve fired all the good ones & left staff who are never accountable for any of their actions…or lack of action. 2 good staff members left, but they don’t work often enough to make a positive impact. Before moving your family in, spend time there-especially evenings. They’re always understaffed.

My mom has been here for over 3 years. I can tell you it has become a family experience for her. From Jontel at concierge, HHR staff that bring her daily medication to Elizabeth Duval in resident shuttle services. Mom has received the kindness, love and attention that makes me feel comfortable for her to be living there. The facility is clean and the food is great. They all go above and beyond to make sure that the residents feel that this place is their home and not just a place to stay. Elizabeth visits my mom daily. Has even taken her dog for walks. I can truly say Jontel and Elizabeth are a part of our family not just employees where my mom resides. It has been a great decision to have my mom move there and her life is a lot less complicated. Thank you VOP Steeplchase and thank you Jontel and Elizabeth.