VISTA DEL MAR SENIOR LIVING

Receptionist was not friendly. She didnt smile or make eye contact. That would be a priority for anyone working as a receptionist. The girl covering for her lunch was very sweet and kind.

I am very disappointed with the conditions at this facility. There has been a consistent roach infestation that has not been properly addressed, despite staff being made aware of the issue multiple times. This is especially concerning in a senior living environment where health and cleanliness should be top priorities. In addition to the pest problem, the staff is often not present or available when residents need assistance. This lack of supervision and support raises serious safety concerns for the seniors living there. I am sharing this review in hopes that the facility will take immediate action to resolve these issues, as the residents deserve a clean, safe, and properly staffed environment. Until improvements are made, I cannot recommend this location.

Incredibly unprofessional. Patient was left at our facility for over 4 hours and every time i called to find out where they were they gave me attitude like if it was my fault. I would even add a star if it allowed me

Place was spacious, friendly residents and coordinator. When I first walked in and was waiting to be helped m, 2 of the Frind desk staff members made fun and laughed at a patient telling them about an issue with her medication. The resident advocated finger self and told them it wasn’t funny. When they saw me, the two women stopped laughing and proceeded to help me. Most areas with carpeting reeked of urine including the resident rooms. Place is nice but the smell and unprofessional staff is horrible.

Senior Living has a broad definition and so many facilities are available. Did a lot of visits, tours, research before finding this facility. For my family member it is the perfect mix of feeling like a home, care from the staff, and the sense of independence (for now) which is important. There are always multiple staff members around to help when I have a question or when I visit. In general the facility rooms are larger, there seems to be more space for residents to roam, and lots of natural outdoor space as well as light. Time will tell, but at this time I am so happy this was the right choice for my family member.