Vista Springs Wyoming

A friend recently moved to Cortland. She is experiencing poor response times from staff (sometimes hours) and a large turnover in workers. Avg age of the aides seems to be in the late 20s. One aide overshared with my friend. Another she had to ask to stop slamming her door so loudly. Its difficult to find people in charge, particularly on the weekends. Make sure you have someone to advocate for your loved one, because you'll need it.

My mother has been a resident at Cortland for 7 months. The caring and compassionate staff help with her daily needs. My mom is a social person, and enjoys participating in the many fun scheduled activities throughout the week. She likes the delicious meals the chef prepares three times daily. It is special when families are invited to attend holiday dinners and events with their loved ones. When touring facilities before deciding on Cortland, my family was impressed with its spacious rooms, open hallways, and colorful walls. I am very happy my mom loves her new comfortable home.

From the moment my mom arrived, it was clear this assisted living community truly cares about its residents. The staff goes above and beyond every single day. Many of the residents are quiet, blue-collar folks who’ve worked hard their entire lives, and the environment here respects that—calm, steady, and kind. The building itself has long hallways, which honestly turn into a benefit. My mom gets regular walking in, stays moving, and feels independent. When she was in memory care, it was an incredibly stressful time for our family—as it always is—but the staff handled it with patience, compassion, and professionalism. Knowing she was safe and cared for made all the difference. Now that she’s in regular assisted living, she absolutely loves it. The special events and daily exercise activities are thoughtful and appropriate. No one’s going rock climbing—and that’s perfectly fine. Games like “keepy-uppy” may sound silly, but they get people moving, laughing, and talking to one another, which is what really matters. The food is genuinely very good. Of course, if you listen to the residents, you’d think otherwise—but I’ve learned that complaining about food is part of the job description once you reach a certain age and your taste buds start to fade. From an outsider’s perspective, the meals are well prepared and clearly made with care. Most importantly, my mom is happy here, and that says everything. This place provides not just care, but dignity, community, and peace of mind for families. I’m truly grateful for everything they do and would highly recommend this assisted living home to anyone looking for a place where their loved one will be treated with respect and kindness.

My mom lived at Cortland Wyoming for 2 1/2 years. Our experience there got better and better as time went on. Great effort was put into upgrading the facility, which is still ongoing. Most important to our family has been the addition of critical staff, both in management and care staff. A bond has been created between myself, my mother and those who cared for her. A person can tell when someone is just doing a job or is truly dedicated to the wellbeing of those they are caring for. I truly appreciate the dedication, love, concern for our comfort and assistance to meet Mom's needs as she recently passed away. It made the experience one of comfort and peace for all of us. Thank you from all of her family to our Cortland Family!

The transition from Vista springs to the Cortland of Wyoming was a race to the bottom. Unbelievable negligence from the management staff. Caregivers. Absolutely no management present in the memory care. Staff yelled at the community members. No training. Did not treat members with dignity or respect. We had zero communication. It's very sad to see such a highly recommended, previously beautiful, well-established facility that we were in for several years Go downhill. We have since removed our family member from this facility due to 0 communication from management and no improvements and Poor caregiving.