Wellbrooke Of Carmel

This campus is truly amazing. The entire staff work tirelessly to ensure residents and families have the best experience possible. Just like anywhere else, they’re not perfect but if you let the leadership team know, they will do everything they can to find a solution. Customer service is one of their main core values and starts with the executive director, Kylie, setting a great example for her team. I would absolutely recommend this campus to anyone!

Mom moved in to Wellbrooke Carmel, Legacy Lane (Memory Care / AL), end of August 2025. Mom had been living on her own just two months prior but was now entering stage 7 of dementia. The Wellbrooke team was very supportive, and kind. It was an overwhelming time as her needs continued to change quickly. Wellbrooke came alongside to answer our hundred plus questions without being pushy or reverting to trite sales pitches. Once Mom moved in, it took her only a week or two to become acclimated and comfortable in her new surroundings. We saw her Legacy caregivers consistently treat her with patience and kindness, and witnessed the proactive attention to her needs. The team quickly gained our confidence. When Mom sees her caregivers, she smiles real big at them (sometimes seems happier to see them than me – which is a beautiful thing). We sit down as a group and go thru her care plan, talk thru revisions, address any concerns with the ultimate goal being to maximize her comfort and care. We are thankful for Mom’s home at Legacy Lane and the care and love they daily demonstrate.

My father entered Wellbrook after a hospitalization with the hope for rehab and return to independent living. However as it became appear this was not realistic, the staff at Wellbrook helped us transition to assisted living. We transitioned again to hospice with Paradigm a month later. They and all at the faculty made the end of life safe, comfortable and loving for my dad. We are forever grateful!

Cannot say enough good things about the dietary department here. They are unseen heroes. Willing and eager to listen to and address concerns, and then make it a point to follow up! The entire team is very professional and courteous!

My 90 year old dad needed Wellbrooke for rehab. He was there for 2 or 3 weeks. First of all the environment is nice and not depressing like many places. The lobby area is so comfortable and pleasant . Staff was attentive and so nice. The smell of the facility was so much better than other places where I have had family members. I am grateful to all the staff as they were great to dad and helpful to me and my sister.