Wesley Homes Bradley Park LLC

We were strung along for two weeks and repeatedly told by Nichole that medication management would not be a problem. That information turned out to be completely inaccurate. This is not truly an assisted living facility and appears to be geared toward private-pay residents, which was not clearly disclosed upfront. The intake information we received was misleading, and had we been told the truth from the beginning, we would not have wasted valuable time during an already stressful situation. To make matters worse, as I was leaving, Nichole told me that they are “like car salesmen” and that everyone has different departments. That comment alone speaks volumes. That was completely inappropriate, undermining, and felt like an attempt to override me as her advocate. It crossed a professional boundary and caused unnecessary distress. Transparency and honest communication are critical when families are making care decisions. Unfortunately, that was not our experience here.

We were strung along for two weeks and repeatedly told by Nichole that medication management would not be a problem. That information turned out to be completely inaccurate. This is not truly an assisted living facility and appears to be geared toward private-pay residents, which was not clearly disclosed upfront. The intake information we received was misleading, and had we been told the truth from the beginning, we would not have wasted valuable time during an already stressful situation. To make matters worse, as I was leaving, Nichole told me that they are “like car salesmen” and that everyone has different departments. That comment alone speaks volumes. That was completely inappropriate, undermining, and felt like an attempt to override me as her advocate. It crossed a professional boundary and caused unnecessary distress. Transparency and honest communication are critical when families are making care decisions. Unfortunately, that was not our experience here.

We moved into a Wesley facility in March of 2022. We were immediately pleased with friendly staff and neighbors. The food is a treat—not always perfect, but so nice not to have to prepare it. Sharing a table with random residents has helped us get acquainted. As we still work part time, we haven’t found time to participate in every activity, but do enjoy Pickleball, ping pong, hand and foot, pinochle, chess, movies, entertainment programs, Wesley University, and chapel. Observing the yacht club activities and access to the wood shop is great. Our apartment cleaning service is excellent. Indoor parking is appreciated. When we no longer drive, we’ll be glad to use transportation provided. We’ve had no second thoughts about living here. We highly recommend Wesley.

We moved into a Wesley facility in March of 2022. We were immediately pleased with friendly staff and neighbors. The food is a treat—not always perfect, but so nice not to have to prepare it. Sharing a table with random residents has helped us get acquainted. As we still work part time, we haven’t found time to participate in every activity, but do enjoy Pickleball, ping pong, hand and foot, pinochle, chess, movies, entertainment programs, Wesley University, and chapel. Observing the yacht club activities and access to the wood shop is great. Our apartment cleaning service is excellent. Indoor parking is appreciated. When we no longer drive, we’ll be glad to use transportation provided. We’ve had no second thoughts about living here. We highly recommend Wesley.

Facility is beautiful and food is pretty good. Staff is also very capable and attentive if resident is independent but staff will not step up and help push resident if that is what is needed. Care services are difficult to work with and suggest more than what seems necessary and then totally fail to perform the services paid for. they could do much better but staffing shortages are certainly affecting them as everyone. Turnover has been high with care staff and food staff. My mother has not found a sense of community there that i was hoping she would find and people who would care for her which includes pushing her to accept that she needs to sit up, exercise, get out for a meal or whatever which is all necessary to keep an elderly person healthy. If your potential resident is quite independent and needs just a little help, i have no doubt this might be a great choice, Anything beyond that and I am confident that there will be disappointment.