Assisted Living at Franciscan Village

My mom has been at the Mother Theresa rehab twice. Her last experience there was wonderful. She said the food was really good and the staff was so kind. Our family is so thankful to everyone there!

Honestly i thought it was a great place untill i had a medical emergency and now all of sudden the hr and the whole other departments are treating me like i don’t exist and kinda frustrated at the fact that they aren’t answering. After getting asked for a doctors note

My husband recently was in the rehab section of Franciscan Village for several weeks. The entire staff was always cheerful and happy to meet his needs. My husband experienced outstanding care. Every person we encountered was wonderful. You could tell that they enjoyed their jobs. Staff always introduced themselves right away. His room was always clean. Everyone treated him as a person, not a patient. The administrator and Head of Nursing would stop by the room to check up on him. The social workers were on top of his release ordering complicated multiple pieces of medical equipment for discharge. Physical and Occupational Therapists were excellent, pivoting to meet changing needs quickly. Every time I entered the building, I was greeted by my name several times. In short an outstanding experience, I highly recommend Franciscan Village. Carol Dudzik

Had a family member in the Mother Teresa building, most of the staff seem incompetent and there is almost 0 effort put into the residents becoming better. 30min of PT for someone who then sit in their room for 23 hours a day is counterproductive when they're supposed to be getting better to walk. The food is also sub par at best, the rooms are beat up, and Clothes are also lost in the laundry. The place also is understaffed and people wait on the help call for too long. Avoid this place if you want your family member to actually get better and until they get their issues sorted out.

Before the year ends, I felt that a shout out to Franciscan Village in Lemont , Illinois is extremely necessary. Living in Independent Living for almost three years, my husband and I are 99% happy and well satisfied with the services provided and living arrangements. We feel that the staff is very friendly and always willing to help. Norm recently had knee surgery and the convenience of the Therapy Department being at the same building was so convenient. The bus rides to doctor appointments are also accommodating. Living in a community of friendly residents is a super plus. I now have time for doing things I love since cleaning and food preparation is mostly accommodated by our wonderful dining team under the direction of Unidine Services. Daily food can be gotten from the Bistro for breakfast and lunch and then a relaxing dinner in the beautiful Dining Room with many awesome wait staff. The variety in selection of dinner choices is outstanding. Recently with 2 months of Norm's doctoring with his knee, we talk often of our blessings with our life here. Never did I have to worry about food prep since Unidine does it for us. The Bistro staff would post a personal note on Norm's container for breakfast or lunch which made his bed rest time more doable and he felt included in his much loved community and not forgotten. For special occasions such as Mother's Day and Christmas, the food was outstanding and Chef Tony did exceptional with a whole variety of homemade goodies, including Baklava, an awesome chocolate cake with raspberries and chocolate pieces surrounding the frosted part. There was three tables of delicious goodies all made with LOVE by Chef Tony. The serving staff was also plentiful and happy to be of service.