Atria Vista Del Rio

So greatful we found this assistant living. My Dad is 91 and he's watched over by a very attentive staff. From the receptionist to the care givers. He is food movitated and the kitchen chefs prepare an amazing varity of healthy food and are so kind to him. The resident RN guides us with his care and i could not feel more confident that he is in good hands. The facility manager has the biggest heart and truly cares about the residents. He appartment is cleaned, his laundry is done so this frees me up to spend quality time with him.

Lindsay, Jamie, Sorisa, and their staff members awesome. Greatly appreciate them and they deserve all the raises and bonuses for their success for the company. Can’t fix problems if it is all 5 stars…Highly recommend bigger corporation supports this facility better by providing more personnel to support in the Memory Care unit. Each resident within the memory care unit needs more support than the senior living and Assisted Living unit areas. More support personnel-to-residents ratio is highly required to improve the quality of life for the residents. …the generation within the memory care unit deserves and have earned it before your share holders!

Very happy since moving dad into assisted living at morada. The care team is always helpful.The community is beautiful and has a lot of amenities for dad to get out and socialize.He especially likes the workout classes. The staff is always available when you need them. Lindsey and her team have been incredible throughout the process.

I have had nothing but great experiences since moving Mom to Morada. Staff is friendly and helpful, the community is beautiful, and the activities are engaging. Mom is making friends and finally putting on weight.

This review pertains to the care of my Mom at Morada Assisted Living on Eubank. She transitioned to Morada from a rehabilitation facility and continued to improve over the course of her 3 month stay. Unfortunately, her best days and the potential for a positive review were eclipsed by a series of negative experiences: The Food: Just terrible. I joined my Mom for lunch and the “BLT” bread was toasted to a rock hard consistency, the lettuce was a single piece of wilted greenery and the tomato was a single cherry tomato cut in half. Nearly all tables were raising their hands for mayonnaise, later delivered in a single foil package. Often the dinner menu was some kind of chicken casserole item served in a scoop. One morning breakfast was sent with a large, winged insect. “I smashed it!” said my Mom during our daily call. Mom hated the food here. The Help: Fair to say that employees of such facilities will fall on a spectrum. Some people my Mom truly enjoyed, others were abrasive. The worst was a night-time med tech who on 2 occasions tried to convince my Mom that her oxycodone tablet prescribed for cancer pain was in her cup of medications. It was not, and when my Mom called her out, this med tech fished the tablet out of her pocket on the first occasion, and left the room to retrieve it on the second occasion. My Mom was fearful of stoking conflict and risking retribution and did not want to report this while living there as a resident. This drug diversion has since been reported. Egregious charges: My Mom was charged an extra 12 days after moving out because a hospital bed rented through Home Medical Equipment (HME Specialists) was not picked up on the move out date, as I had arranged. I live out of town and was never told it was not picked up. When notified of this surprise charge, the Executive Director said he was making calls for a pick up but HME did not have enough drivers, that this was happening all over the city, and that there was nothing I could have done. Even so, we were charged $1,759 to house a hospital bed for 12 days. Sadly, my Mom passed away unexpectedly and was dead for 2 of those days. The timing of the charge was also suspicious, as it was withdrawn from her checking account more than a month after her death, just days after sharing concerns about the drug diversion. The rental agreement will call out that the renter is responsible for removing all furniture, including the rented hospital bed. What it will not call out is an inept system that is built on greed, extracting resources from the elderly who are spending down their last dollars to fuel it all. Use caution when choosing who will care for your loved ones. Start by avoiding Morada.